Associate Director of Health Care Standards-Quality/Psychiatry - NYC Health

NYC Health + Hospitals/Bellevue is America’s oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 500,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue’s clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children’s Psychiatric Emergency Program; and Cancer Services. 

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

• Responsible for survey readiness from external stakeholders for the department of psychiatry e.g. Joint Commission, CMS, OMH, OASAS, etc.
• Responsible for internal policy tracking, completion and distribution.
• Responsible for managing, identifying, monitoring, updating and distributing plans of corrections.
• Partner with Director Psychiatry/Quality to supervise/investigate events, including but not limited to Voice Reports and incidents requiring special review. Prepare reports of investigate results. Update IRC agendas and special review Stem reports as needed.
• Participate in IRC, special reviews and RCAs in the department of Psychiatry.
• Supervise and ensure timely entry into electronic databases e.g. NIMRS, internal quality share drives, NYS Justice Center database etc.
• Represent psychiatry/ quality in meetings/presentations in partnership with the Director Psychiatry/Quality.
• Serve as security manager for mental health provider data exchange (MHPD) providing access & amendment to OMH programs.
• Server as administrator for Health Commerce System (HCS) operated by the NYS Dept. of Health. Establish access to authorized staff.
• Perform other task delegated by the Director Psychiatry/Quality.
•  Supervise and monitor time and attendance of direct reports.
• Prepare performance appraisals of direct reports
• Delegate task to direct reports, and subordinate quality staff as needed for task completion.
• Perform duties of the Director Psychiatry/Quality during periods of absence of when delegate by the Director Psychiatry/Quality to perform such duties.

Minimum Qualifications

1. A Baccalaureate Degree from an accredited college or university in Health Administration, Public Administration or approved related program; and, 
2. Six years of full-time, paid experience of progressively responsible level in hospital administration with particular emphasis on development and evaluation of health care delivery services; or, 
3. A Masters Degree from an accredited college or university in Hospital or Health Administration, Health Care Planning, Public Health, Administrative Medicine, Business Administration, Public Administration or approved related program; and, 
4. Five years of full-time, paid experience as indicated in (2); or, 
5. A satisfactory equivalent combination of education, training and experience.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs