Associate Director, Patient Recruitment & Retention - Medpace, Inc.

We are seeking an Associate Director / Director of Patient Recruitment & Retention to support our growing team at Medpace! This position will be an integral part of the Global Patient Recruitment Senior Management team as we expand our patient recruitment efforts in digital marketing, patient advocacy, and patient concierge services.

This is an office-based leadership role within our Cincinnati, OH headquarters. Relocation assistance will be provided for applicable candidates.

• Oversees the partnerships with Clinical Trial Managers to develop patient recruitment and retention plan that drive the patient recruitment and retention;
• Manages a team of Patient Recruitment Coordinators and/or Managers;
• Collaborates with clinical operations team to review protocol feasibility and offer input on the appropriate recruitment and retention strategies;
• Supports the Business Development team in the bid defense process to present the patient recruitment focus of the proposal and represents the patient recruitment department at the Bid Defense;
• Supervises the Development and maintenance patient related metrics;
• Initiates marketing efforts with Information Design Group for study-specific material development; and
• Identifies, targets, and furthers strategic partnerships with specialized vendors.

• Bachelor's degree and 8+ years of patient recruitment management experience;
• Willing to work office-based in Cincinnati, OH with some work-from-home flexibility;
• Extensive knowledge of marketing and advertising strategies related to patient recruitment;
• Successful ability to think strategically and participate in business development activities;
• Demonstrated ability to identifying, target, acquire, and manage multiple vendors;
• Extensive knowledge and demonstrated success in developing patient recruitment and retention strategies; and
• Excellent diplomacy and organizational skills.

Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.

People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.

The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.

Cincinnati Perks

• Cincinnati Campus Overview
• Hybrid work-from-home options (dependent upon position and level)
• Competitive PTO packages, starting at 20+ days
• Competitive compensation and benefits package
• Flexible work schedule
• Company-sponsored employee appreciation events
• Employee health and wellness initiatives
• Community involvement with local nonprofit organizations
• Discounts on local sports games, fitness gyms and attractions
• Modern, ecofriendly campus with an on-site fitness center
• Structured career paths with opportunities for professional growth
• Discounted tuition for UC online programs

Awards

• Named a Top Workplace in 2024 by The Cincinnati Enquirer

• Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024
• Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility

What to Expect Next

A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

EO/AA Employer M/F/Disability/Vets