Associate Director, People Operations - Flourish Health

About Flourish

Would you like to join a highly motivated team on a mission to dramatically improve the lives of teens struggling with early indicators of serious mental health concerns? 1 in 25 adolescents and young adults will be diagnosed with psychosis-related disorders, mood disorders, major depressive disorders and other related conditions every year. The majority of these families struggle for decades to find stability and a pathway forward that minimizes suffering. Yet, for 5% of these families, the journey is very different—an outcome of stability and lasting recovery. Why? Contrary to popular belief, it is not due to the genetic lottery—it is because they have access to care that works.

Flourish Health (www.flourish.health) is here because it isn’t just our story, but one that affects millions of families; and probably somebody you know too. It is crystal clear that the suffering often associated with serious mental illness is preventable. We are here to ensure that everybody gets the same access we have. 

About the Role

We are looking for an experienced startup operator with people operations skills. Ideally, you have experience helping to build people operations at a mental health or digital health startup. We are a seed-stage startup with 45 employees ready to grow to 100 in the next year. You will own the end-to-end employee experience with a passion for finding great people and helping Flourish meet their needs as we grow. The standout skill you have is operations. You will report to the COO.

You will be Flourish’s leader on:

• Building people operations, establishing SOPs, and managing stakeholders
• High velocity talent acquisition & workforce planning
• Talent performance & development
• Compensation, payroll, & benefits
• Culture building & company offsites

Key Skills

• Project management
• Stakeholder management
• Strong operational skills, building zero to one and one to ten
• Demonstrates attention to detail and accuracy
• Management of the payroll and benefits platform for Flourish
• Management of timely recruiting, hiring, and onboarding
• Management of licensing and credentialing processes for providers
• Management of performance improvement plans and succession planning
• Management of professional development plans
• Leads the culture and engagement team and drives initiatives to promote a positive work environment
• Event planning for company-wide offsites twice a year

Role Requirements:

• Professional with 8+ years of people operations experience
• Profession with 3+ years at seed to series A startup

The Right Person

The right person (you!) cares deeply about company culture and supporting teams that improve outcomes and quality of life for individuals with serious mental health conditions. If that resonates, we encourage you to apply, whether you check all the boxes or not. We’re focused on cultivating a community of people who can grow with us, and you might be the person we’re looking for, even if you don’t realize it yet. Notably, we encourage those with lived experience, and members of traditionally underrepresented communities to apply, including people of color, LGBTQ-identifying people, veterans, and differently abled individuals.

In your application, please feel free to note which pronouns you use (optional). If you need reasonable adjustments at any point in the application or interview process, please let us know.

Job Type: Full-Time

Work location: Remote

Salary: $95,000-$110,000

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) matching
• Paid Time off

EEO statement

Flourish Health is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment that is free from discrimination and harassment on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local laws. We embrace diversity and encourage all qualified candidates to apply, as we believe that our differences make us stronger and more innovative. Our dedication to inclusivity is the foundation of our work culture, where everyone is valued, respected, and has an equal opportunity to thrive.

E-Verify

Flourish Health participates in E-Verify. As an employer, we comply with federal law by verifying the identity and employment eligibility of all individuals hired to work in the United States