Associate Director - RISE Services, Inc

Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services bac...

MINIMUM QUALIFICATIONS

Prior experience in customer service and/or client relations.

Must be able to work a flexible schedule, including but not limited to weekends, week nights and holidays.

Must be able to travel, including overnight(s), via ground transportation and/or via flight.

Maintain a valid driver’s license within the state of residence and valid automobile insurance.

Advanced computer knowledge using Microsoft Word, Excel, PowerPoint, Internet, Email and use of PDFs.

Ability to handle fluctuating inbound and outbound call volume that can be heavy at times.

Ability to communicate both orally and in writing in a professional manner.

Accuracy and the ability to handle responsibility with limited supervision.

High standard of integrity.

Ability to work well with numbers.

Ability to read and work accurately with formulas.

Demonstrates excellent organizational skills, attention to detail, time management, task oriented.

Good interpersonal communication skills.

Patience, perseverance, and follow through skills.

Ability to handle conflict and difficult clients and/or state stakeholders and/or case managers.

Ability to prioritize and handle multiple demands successfully.

Must be able to plan for and meet multiple deadlines.

Ability to use all office equipment.

Experience working with multiple applications.

PREFERRED QUALIFICATIONS

Some College or College Degree preferred in related field.

Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:

(a) Dedicated fax 866-268-8885

(b) Dedicated email hrdept@riseservicesinc.org DISABILITY ACCOMMODATION REQUESTS ONLY

(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources

(d) Dedicated phone – 1-866-242-2714 Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY