Associate Documentation Librarian - SOS International

SOS International LLC (SOSi) is currently seeking a Documentation Librarian located at Fort Huachuca, AZ. The successful candidate will not only possess documented and demonstrable experience in administering document management systems (DMS) but will also have experience in creating, reviewing, and editing technical documents. 

• Administering and improving purpose-built web-based DMS solutions that provide role-based access, process driven approval mechanisms, status-driven knowledge asset availability and historical versioning capabilities, yearly review cycle management, categorization and filtering, compliance reporting, and content-aware searching functionality
• Creating business cases, functional requirements, and acceptance criteria documentation to justify and support the development, implementation, and improvement of in-house developed web-based applications (such as a DMS)
• Developing, delivering, and improving periodic management reports to ensure organizational awareness and compliance with documentation audit requirements for documents managed in the DMS
• Developing, communicating, managing, and improving documentation management procedures and training aids for the DMS, in alignment with approved Knowledge Management (KM) policies
• Collaborating with all levels of the organization to develop, document, and implement use of established and approved documentation
• Collaborating directly with the organization’s Knowledge Management Officer, KM Practice Manager, and ITIL Process SME to ensure the documentation pillar of the Knowledge Management strategy continually meets stakeholder requirements
• Assessing newly created documentation to ensure proper government, U.S. Army, and contract approved templates and formatting are implemented correctly
• Reviewing/evaluating all documentation submitted to the DMS for adherence to NIST RMF requirements and DoD and US Army regulations, policies, and standards
• Assist the technical documentation specialist in reviewing/evaluating draft documents for style and grammatical errors and coaching/iterating with authors to improve overall documentation quality and for approval and submission to the DMS
• Other duties as assigned

• Active in scope SECRET clearance or the ability to obtain Interim SECRET eligibility
• High school diploma or GED
• Minimum 3 years of general IT experience
• ITIL 4 Foundation certification is required within 90 days
• Scheduling flexibility to accommodate occasional after-hours, weekends, and holiday work schedules may be required
• Occasional travel may be required for work or training purposes

• Experience working in a dynamic, military environment preferred
• Exceptional communication and interpersonal skills preferred, with the ability to positively express organizational goals related to responsibilities across all levels of a complex organization 
• Excellent PC skills utilizing the Microsoft 365 suite (Outlook, Teams, OneDrive, Word, Excel, PowerPoint, Visio) preferred
• Ability to establish priorities, work independently, and complete objectives on-time
• Ability to resolve problems independently

• Working conditions are normal for an office environment.
• Fast paced, deadline-oriented environment.
• May require periods of non-traditional working hours including consecutive nights or weekends (if applicable).

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.