Associate eLearning Development Manager - HealthStream, Inc

As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream's brands include best-in-class apps, software, and specialized solutions. Over the last 30+ years, our Company has remained committed to solving big problems and growing into new product lines. We are constantly innovating and finding new ways to positively impact healthcare organizations.

What does our values-based culture offer you?

• A collaborative work environment
  
• A mission-oriented mindset
  
• Work-from-home flexibility
  
• A chance to grow your career
  

All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation!

We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use.

We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments.

Your Role As a HealthStreamer

Position Summary

The Associate eLearning Development Manager (ADM) achieves internal business objectives by working strategically with development management leadership to lead high priority initiatives to successful completion. The ADM serves as the primary point of contact to both internal and external stakeholders.

This individual works closely with Program Editors, Learning Developers, Product Management (internal) and Contractors and Subject Matter Experts (external) to ensure services align with the business' goals and budgets. The ADM works to facilitate the day-to-day progress of assigned development projects, and is responsible for project definition, planning, scope, risk, and issue management. The ADM ensures project visibility and transparency to stakeholders through the overall project plan, strategy, progress and associated risks. This individual works with Development Management leadership to ensure overall project momentum by monitoring project accomplishments and driving the project forward to key milestones while quickly addressing issues. The ADM must possess a commitment to high quality work, self-motivation, and an obsession with organized processes. This is an entry-level role with significant responsibility and opportunity for growth.

Essential Duties and Responsibilities

You will be responsible for adhering to all HeathStream security policies, procedures, and assigned training.

• Handles multiple projects running simultaneously.
  
• Exhibits a high level of leadership and personal ownership among peers and stakeholders Communicate ideas and plans for continuous improvement.
  
• Develops detailed project plans, including management processes/techniques to successfully lead management of integration, scope, time, cost, quality, human resource, communications, risk, procurement, and stakeholders.
  
• Synthesizes data and status from multiple projects into a cohesive report
  
• Manages status across multiple projects and understand where an independent objective is at any given time
  
• Manages relationships including managing stakeholder expectations
  
• Mediates groups toward shared objectives, vision and goals of project initiatives and ability to understand project and stakeholder needs from multiple angles and perspectives.
  
• Analyzes project data and takes corrective action where needed.
  
• Seeks continuous improvement for themselves and others; solicits feedback for personal growth and improvement
  

Qualifications

What You Will Need to Be Successful

Education, Experience and Knowledge Required

• BA or BS or equivalent experience is required
  
• Minimum 2-3 years of professional development/project management experience
  

Skills and Abilities Required

• Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level
  
• Creative approach to problem-solving with the ability to focus on details while maintaining the "big picture" view
  
• 
  
• Solid understanding of and demonstrated experience in using appropriate tools:
  
  • Proficiency with MS Office Suite (Word, Excel, PowerPoint, OneNote)
    
  • Intermediate MS Project or equivalent (including developing, managing, publishing project schedules)
    
• Ability to ask probing questions to understand technical terms and concepts that help define project details.
  

• Strong conflict management
  
• Requires little supervision
  
• Has exceptional time management skills
  

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
  
• Paid Time Off
  
• Parental Leave
  
• 401k and Roth
  
• Flexible Spending Account
  

• Health Savings Account
  
• Life Insurance
  
• Short- and Long-Term Disability
  
• Medical Bridge Insurance
  
• Critical Illness Insurance
  

• Accident Insurance
  
• Identity Protection
  
• Legal Protection
  
• Pet Insurance
  
• Employee Assistance Program
  

• Fitness Reimbursement
  

If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!