ASSOCIATE INSIDE SALES REPRESENTATIVE - Airside - Las Vegas, NV - California Hydronics Corp

Founded in the golden age of American industry in 1957, CHC has steadily positioned itself as a forerunner in the hydronic and HVAC solutions sector. With over six decades of persistent innovation and customer-focused evolution, CHC proudly stands as an emblem of industry excellence and reliability.

Our Legacy:

At CHC, we delve deeply into the intricate world of hydronics and HVAC equipment, steering innovation with every component we sell. We began as a small start-up with big ambitions, and through undeterred dedication, we emerged as industry leaders. Our long-standing presence in the market is not merely a testament to our robust products and services but also to the enduring relationships we have forged over the years with our clients, suppliers, and employees.

100% ESOP - A Testament to Our Commitment:

Our most defining moment came when we embraced an Employee Stock Ownership Plan (ESOP), making us a 100% employee-owned company. This transformative move exemplifies our unwavering belief in our workforce's potential and dedication. Ownership at CHC isn't just a title; it's the embodiment of true family values and teamwork. Each employee-owner remains a vital piece of our company's expansive mosaic, ensuring that every decision and effort translates into our collective success.

Family Values - Our Ethos:

CHC operates like a tightly-knit family, where each member's contribution is valued and nurtured. Our family values include trust, respect, and an inclusive approach to innovation and business growth. We believe that our strength lies in not just our advanced technologies or our industry prowess but also in the way we treat our people. At CHC, you're not a number – you're a cherished member of an ever-growing family.

Join Our CHC Family:

In a world that places immense value on individual progression, CHC invites you to be part of something more meaningful – a community where you can thrive both professionally and personally. As we continue to carve out new milestones and shatter benchmarks, we extend a warm invitation to professionals who yearn for a workplace that feels like home.

Our Vision:

We envision a future where every building breathes efficiently because of our hydronic and HVAC solutions and where our ESOP family of employee-owners continues to flourish. Driven by a shared purpose and a set of common values, we look forward to welcoming new members into our fold who resonate with our ethos of integrity, excellence, and familial comfort.

In Conclusion:

Embrace a career with CHC – where doors aren't just an entryway to the office but a gateway to a lifetime of opportunities and a workplace that reverberates with the warmth of family. Your journey with CHC isn't just about work – it’s about building a legacy, being a part of history, and above all, finding a place where you belong.

Join us at CHC, and let’s pave the path to a future brimming with possibilities, together.

Associate Inside Sales Representative - Airside

Salary Range: $25.00 - $35.00. Salary range depends on experience and also State/Location.

JOB SUMMARY

The Associate Inside Sales Representative for Airside collaborates with customers to thoroughly understand their needs, deliver tailored solutions, and facilitate a seamless sales process.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Required:

• Customer Service Excellence: Deliver outstanding customer service by addressing client needs promptly and professionally.
• Product and Inventory Knowledge: Maintain an in-depth understanding of the company’s inventory and product catalog to effectively promote and sales.
• Order Management: Accurately manage all aspects of order processing, including providing inventory details, entering orders, updating order status, adjusting delivery schedules, and handling pricing and quotations.
• Pricing and Quotations: Collaborate with sales engineers or supervisors on special pricing situations to ensure competitive and accurate proposals.
• Rush Orders: Prioritize and complete rush orders within 24 hours to meet urgent customer demands.
• Order Processing: Prepare, document, and process orders with precision and in accordance with company protocols, ensuring timely delivery of quotations and pricing information.
• Contractor Coordination: Ensure all pre-lien information is correctly received and processed for contractor-ordered materials.
• Returns Management: Handle and process product returns efficiently, following company guidelines.
• Service Requests: Assist with Requests for Service (RFS) to support customer needs and maintain service standards.
• Competitive Quotations: Prepare Competitive Quotation Memos (CQM) with support as needed to offer competitive pricing.
• Technical Support: Perform pump selections using Xylem’s ESP Rep software under supervision, ensuring accurate and appropriate recommendations.
• Rebate Processing: Manage and process customer rebates in a timely manner.
• Additional Responsibilities: Execute other duties as assigned to support the team and division objectives.

EDUCATION AND EXPERIENCE

• High School Diploma (though a college degree is preferred).
• 1-3 years of inside sales experience, specifically in HVAC equipment.

PHYSICAL REQUIREMENTS

Frequent activities include standing, walking, using hands for manipulation, and reaching with both hands and arms. REQUIREMENTS: To comply with the Americans with Disabilities Act (ADA) of 1990, which prohibits discrimination against qualified individuals based on disability, it is necessary to specify the physical, mental, and environmental prerequisites essential for performing the duties of the job.

OTHER DUTIES:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice that will be reviewed and agreed upon mutual acceptance before implementation.

EEO STATEMENT

CHC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.