Associate, Learning & Development - CareSpot Urgent Care

Position Summary

Associate, Learning & Development will be responsible for creating, coordinating and delivering upon the training and development needs of the company.

Duties and Responsibilities

• Facilitates learning and development strategies and processes, including partnering with decentralized team members who carry training responsibilities in addition to other job duties.

• Determines, implements and ensures the best delivery of learning solutions in either a physical classroom or virtual setting; serves as a role model for excellent instructional facilitation and developing those capabilities in others.

• Supports operations and other departments in producing narratives and written reports that analyze and interpret program results as well as with post-training gap analysis and needs assessments through surveys, knowledge checks, and focus groups to implement timely training feedback.

• Coordinates the company’s approach to learning and development based on best practices and instilling a culture of ongoing, constructive coaching.

• Regular travel to centers will be required.

Experience, Skills and Education

• Bachelor's degree

• Minimum of 4 years of experience in the practical application of learning & development, including in curriculum creation and training delivery for a business with 600+ employees

• Healthcare industry experience is preferred; strong preference will be given to those possessing experience in urgent care and/or emergency care with multiple clinics

• Experience with Nextgen EHR is a plus