Associate Product Manager - TicketManager

Live events are fun.   

Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family.   

Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories.   

The world’s best companies use TicketManager’s industry leading ticket and event management software to make client entertainment easy and prove the ROI. We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be.   

TicketManager is an official partner of the Philadelphia Eagles, Texas Rangers, New York Jets, LAFC, Minnesota Wild, Ticketmaster and a partner of over 50 professional and college sports teams, franchises, universities and technology providers.   

TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL.

The Associate Product Manager will contribute to the product life cycle from strategic planning to tactical activities through innovation, owning specific functions. The Product Manager will help drive the execution of the product roadmap with the development teams while working daily with the world’s biggest brands on sports & entertainment. 

*This role is In-Office, Monday-Friday* 

Responsibilities: 

• Translate game-changing ideas into execution by working closely with XD and engineering in a fast-paces, collaborative environment  
• Deliver Hypothesize, Measure, and Learn: Break insights and opinions into hypotheses, dream up the right test(s), measure with scientific discipline, and share your learnings with the broader team 
• You will work with Customers, Engineering, Marketing, Sales, and Operations to understand points and brainstorm ways to improve our products 
• Collaborate with Design and Engineering to bring your innovations to life, and roll it out to our clients quickly and efficiently 
• Study the industry and the ecosystem to understand strategic shifts and figure out how we can best capitalize of these developments 
• Work closely with engineering, particularly backend engineers to clarify requirements 
• Write detailed JIRA tickets, user stories, use cases, and acceptance conditions 
• Complete final UAT before approving releases 
• Work closely with Project Managers to organize and manage product development and product launchers 
• Work in an agile framework and understand the scrum process 

Desired Skills and Experience: 

• BA/BS degree required 
• 1-3 years of experience in SaaS or Internet based products and services, Enterprise SaaS a plus 
• Insanely curious and data-driven 
• Passionate about solving customer problems 
• Excels in driving cross-functional teams 
• Develops and defends strong point-of-view with data and analytics 
• Capable of deconstructing a big vision into incremental steps in delivery 
• Strong desire to learn and continuously improve 
• Experience with Mobile and native mobile apps a plus 

TicketManager Highlights: 

• $75,000 - $85,000 Base Salary  
• Annual Bonus Eligibility  
• Company Stock 
• Role is In-Office, Monday-Friday  
• 401k & Company Match 
• Health Benefits (Medical, Dental, Vision) 
• Unlimited PTO 
• Monthly Happy Hours & Volunteering 
• Fun Company Perks 
• Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row 
• Recognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal 
• 4.6 out of 5 Glassdoor rating 
• Used by over 4,000 globally known companies including ~15% of the Fortune

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