Associate Program Manager, Business Excellence at Abbott Laboratories

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is in the Abbott Diabetes Care Division, where we are focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.    We are looking for an energetic and driven Associate Program Manager of Business Excellence, which will be based in the Global Quality Excellence organization. We’re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology. This is a fully on-site role in our main Alameda, CA site.

The position will manage the design, development, implementation, maintenance, reporting and financial analysis of specified continuous improvement programs with a post market surveillance, quality assurance lens.

What You'll Work On

• Creates and executes new program-project work plans, playbooks, and revises as appropriate to meet changing needs, requirements, and overall program goals.
• Support strategic and tactical planning of complex new programs and process improvement projects aligned with divisional goals and imperatives. Focus areas may include customer experience improvement, product performance, digital product support, documentation, over-all process optimization and quality assurance feedback loop effectiveness.
• Lead, coordinate and/or participate on cross-functional team activities from concept phase through launch phase, and potential decommissioning.
• Responsible and accountable for meeting program development requirements, meeting program cost goals, quality objectives and time-to-launch objectives.
• Communicate and support creating or maintaining metrics/reports related to project health and/or program performance.
• Imperative to this role will be its supporting quality and/or compliance implementation and maintenance of programs aligned to the Division's Quality Management System. Supports Sr. Program Manager, Business Excellence on quality programs enabling ADC business.
• Analyze complex problems including those related to project risk and identify their impact. Establish mitigations and communication plans/forums.
• Collaborate with cross-functional teams that may include research & development, manufacturing, third party manufacturers, complaint investigators, digital work teams, and data analysts. Responsible for completing documentation in a timely manner and in accordance with business and quality standards.
• Responsible for implementing and maintaining the effectiveness of the Quality System.
• Supports metrics, reporting and business analytics related to quality assurance.
• Delivers strategic results in conjunction with division goals and objectives.

Required Qualifications

• Minimum 3 years professional experience.
• Bachelor’s Degree in Engineering, science or a closely related discipline preferred; or an equivalent combination of education and work experience.
• Complex, technical program / project management to develop the competence required to meet the skills and responsibilities of the position.
• Skilled in project planning and management.
• Strong decision-making and problem-solving skills.
• Demonstrated good judgment.
• Working knowledge of new product development methodologies.
• Ability to be creative in achieving objectives while assuring compliance to internal and external requirements.
• Ability to utilize commonly accepted project management tools to assist in the development of and adherence to a schedule.
• Ability or aptitude to work on problems that are complex in scope where analysis of situations or data involves multiple competing factors.
• Ability to form and develop interpersonal, professional relationships.
• Display socially and professionally appropriate behavior.
• Ability to work independently and in groups.
• Ability to work cross-functionally; ability and aptitude to use various types of databases and other computer software.
• Ability to prioritize.

Preferred Qualifications

• Experience in medical device quality assurance
• Lean Six Sigma certification
• Project Management certification
• Experience in customer service and/or technical support in healthcare
• Business analytics

Apply Now

• * Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
• Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com
• Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
• Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbottand on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $72,700.00 – $145,300.00. In specific locations, the pay range may vary from the range posted.