Associate Project Manager - Foreign Mili - SNAP-ON ENGINEERING SERVICES CO

JOB REQUIREMENTS: Duties and Responsibilties of Job: Overview
Responsible for helping support the Foreign Military Sales (FMS) team,
including maintaining FMS kit database, maintaining and updating
pricing, working with the team to create new and updated kits according
to customer need and technical requirements, and other administrative
support. Helps troubleshoot and resolve potential issues throughout the
order to delivery lifecycle. Interfaces with customers, other internal
resources and FMS team members, responding to their requests for product
or project information, order status updates, and all other inquiries in
a timely and professional manner. Responsibilities Work within
Snap-on's ERP system (LN), as well as other integrated systems, to
develop, manage, and maintain information on FMS kits, including those
discontinued and those to be discontinued in the future. This may
include products required from external suppliers Work with sales, OEMs,
and other customers to create new kits for new or updated applications
Maintain pricing for all existing kits and help create and update
pricing for new kits May supply reports to customers and coordinate
various pricing and product spreadsheets Act as a technical coordinator
for any products added to the operating system for the FMS team Gather
product data and assemble it into reports or format in a manner that is
acceptable to a customer or operating system Support special project
work as assigned by management, providing accurate data, detailed
explanations, and proper presentation to enable appropriate decision
making Help identify, research, troubleshoot and resolve issues,
including those that could impact delivery timelines and may involve
product replacements and provide accurate and timely information to both
internal team members and customers Help expedite decisions on lay out
approvals and kit content in order to ensure timely delivery Review
orders and work with involved parties to help resolve identified issues
in order to make them actionable Collaborate with internal and external
partners to ensure timely delivery of products Perform other work as
assigned Qualifications High school diploma required; associate's or
bachelor's degree preferred Minimum three years technical support with
the Military or Military customers and equipment preferred. Experience
with international customer service, logistics and/or project management
a plus. Ability to travel internationally to customer locations up to
70% of the time Ability to help define and understand project
requirements and customer needs to ensure they are effectively supported
General understanding of FMS segment, as well as knowledge of Snap-on
products, services, conditions of sale and warranty policy, is preferred
Strong organizational skills and ability to prioritize workload to meet
team and customer demands. Prior multi-project management experience
preferred Excellent verbal and written communication skills; ability to
interface appropriately with various internal and external customers
Ability to perform in a fast paced, multi-functional environment while
maintaining accuracy and achieving business metrics Strong analytical
and problem-solving skills in order to ensure both customer expectations
and business goals are met Collaborative team player who can also
perform independently with minimal supervision Culturally adept to
manage personal interactions in multi-cultural settings Proficient in
Microsoft Office Suite products including Excel, Word, Outlook;
experience with Snap-on ERP (e.g. LN) system preferred *
APPLICATION INSTRUCTIONS: Apply Online:
https://www.aplitrak.com/?adid=YmJnZW5lcmljLjE5MjMxLjg3NzBAc25hcG9uY29tcC5hcGxpdHJhay5jb20