Associate Project Manager - Foreign Mili - SNAP-ON ENGINEERING SERVICES CO

JOB REQUIREMENTS: Overview Responsible for helping support the Foreign
Military Sales (FMS) team, including maintaining FMS kit database,
maintaining and updating pricing, working with the team to create new
and updated kits according to customer need and technical requirements,
and other administrative support. Helps troubleshoot and resolve
potential issues throughout the order to delivery lifecycle. Interfaces
with customers, other internal resources and FMS team members,
responding to their requests for product or project information, order
status updates, and all other inquiries in a timely and professional
manner. Responsibilities Work within Snap-on's ERP system (LN), as well
as other integrated systems, to develop, manage, and maintain
information on FMS kits, including those discontinued and those to be
discontinued in the future. This may include products required from
external suppliers Work with sales, OEMs, and other customers to create
new kits for new or updated applications Maintain pricing for all
existing kits and help create and update pricing for new kits May supply
reports to customers and coordinate various pricing and product
spreadsheets Act as a technical coordinator for any products added to
the operating system for the FMS team Gather product data and assemble
it into reports or format in a manner that is acceptable to a customer
or operating system Support special project work as assigned by
management, providing accurate data, detailed explanations, and proper
presentation to enable appropriate decision making Help identify,
research, troubleshoot and resolve issues, including those that could
impact delivery timelines and may involve product replacements and
provide accurate and timely information to both internal team members
and customers Help expedite decisions on lay out approvals and kit
content in order to ensure timely delivery Review orders and work with
involved parties to help resolve identified issues in order to make them
actionable Collaborate with internal and external partners to ensure
timely delivery of products Perform other work as assigned
Qualifications High school diploma required; associate's or bachelor's
degree preferred Minimum three years technical support with the Military
or Military customers and equipment preferred. Experience with
international customer service, logistics and/or project management a
plus. Ability to travel internationally to customer locations up to 70%
of the time Ability to help define and understand project requirements
and customer needs to ensure they are effectively supported General
understanding of FMS segment, as well as knowledge of Snap-on products,
services, conditions of sale and warranty policy, is preferred Strong
organizational skills and ability to prioritize workload to meet team
and customer demands. Prior multi-project management experience
preferred Excellent verbal and written communication skills; ability to
interface appropriately with various internal and external customers
Ability to perform in a fast paced, multi-functional environment while
maintaining accuracy and achieving business metrics Strong analytical
and problem-solving skills in order to ensure both customer expectations
and business goals are met Collaborative team player who can also
perform independently with minimal supervision Culturally adept to
manage personal interactions in multi-cultural settings Proficient in
Microsoft Office Suite products including Excel, Word, Outlook;
experience with Snap-on ERP (e.g. LN) system preferred *
APPLICATION INSTRUCTIONS: Apply Online:
https://www.aplitrak.com/?adid=YmJnZW5lcmljLjE4OTU4Ljg3NzBAc25hcG9uY29tcC5hcGxpdHJhay5jb20