Associate Project Manager - Charles IT

Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These values guide everything we do, and we achieve them thanks to the diverse and collaborative efforts of our team. We are dedicated to creating a supportive environment where every team member can thrive. This includes fostering learning, and professional growth, and valuing each team member’s input, all within a culture that promotes work-life balance and a strong sense of belonging.

Due to growth, we are currently seeking to add an Associate Project Manager to our exceptional team. You will work closely with our project manager and project coordinator to ensure that our projects are being executed successfully. Being detail-oriented, extremely organized and able to juggle multiple priorities in a fast-paced environment are key skills for this position. We are looking to hire someone into this position with the intention of growing them into a full project manager position.

 Responsibilities

• Responsible for successful scheduling, managing and completion of projects on time and on budget.
• Coordinate schedules and logistics for project execution
• Work closely with the Project Manager to identify trends and roadblocks within projects
• Assist in maintaining overall project calendar
• Coordinate directly with clients on project timelines, onsite visits and project cutovers
• Assist Project Coordinator in identifying the proper resources to utilize for each project
• Work with technicians to adjust project timelines and develop change orders as needed throughout a project’s lifecycle
• Take on and resolve escalations from the project coordinator
• Other duties as assigned

Requirements

• Associate’s degree or equivalent in a related field, or 3+ years of relevant experience and/or training, or an equivalent combination of education and experience.
• Prior experience in coordinating or managing projects is required, ideally within the technology field.
• Proven experience with logistics, scheduling, or dispatching is essential.
• PMP or Project+ certification is a plus.
• Strong organizational skills with the ability to multitask effectively in a dynamic environment.
• Ability to prioritize multiple requests and manage time efficiently in a fast-paced setting.
• Demonstrated ability to follow through on projects and tasks to completion.
• Self-motivated with the ability to work both independently and as part of a team, with minimal supervision.
• Strong oral and written communication skills.
• Proficiency in typing and data entry.
• Solid customer service abilities, including telephone, email, and computer/CRM skills; proficiency with business collaboration tools like the MS Office Suite.
• Enthusiastic, dedicated, and passionate about helping others and providing excellent customer service.
• Must be able to pass a background check.
• A current, valid U.S. driver’s license is required.

Be a part of CT's finest and best places to work! We are a thriving IT company experiencing rapid expansion and are proud to be listed among the Inc 5000's fastest-growing companies. Additionally, we have been honored as one of MSP's Top 501 and recognized as one of Marcum's Top Tech 40. Join us today! 

Benefits

Charles IT offers a competitive benefits program including Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, and bonuses. In addition, we offer free dry cleaning, a fully stocked break room, Friday team lunches, paid training, team-building outings every quarter, professional development and so much more!

Our Commitment to Inclusion:
Charles IT is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected category. We welcome and encourage diverse perspectives.

The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be required.

If you’re excited about contributing your expertise to a fast-growing company that values innovation and teamwork, we’d love to hear from you!