Associate Project Manager - SPS COMMERCE

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail supply chain!    

Position Summary:     

We’re seeking an Associate Project Manager to join our Analytics Implementation team within customer success organization. Reporting to our Implementation Manager, in this role, you will work with cross-functional partners to coordinate and support customer success teams in creating and executing retention initiatives to achieve business goals. If you possess strong organizational skills, effective communication and an ability to operate in a fast-paced environment, this role could be an excellent fit for you!  

Key Responsibilities:    

• Project Management: Manage day-to-day tasks for implementing SPS Commerce Products and Services from close of sale through handoff to customer support, ensuring execution of retention initiatives.  
• Scheduling and Tracking: Create and maintain project work schedules, track customer requirements, and translate requests into project deliverables while monitoring workflow to meet timelines and quality expectations.  Working within various systems such as Salesforce, Jira, Smartsheet, and/or Confluence.
• Resource Management: Prioritize needs, effectively manage resources, and complete necessary tasks to ensure project success.  Able to manager multiple project and needs, balancing priorities and responding to internal and external stakeholders.

Location:     

This role can be in Minneapolis, MN USA or Brampton, ON CAN. The team is hybrid. You can expect to be in the office 2-3 days per week.     

Required Qualifications:    

• Bachelor’s degree or equivalent experience and 2+ years of non-project management professional experience 
• Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation 
• Quality-focused; detail-oriented; ability to prioritize and handle multiple projects 
• Excellent organizational skills and written/oral communication skills to manage multiple projects

Preferred Qualifications:    

• Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment 
• Strong problem solving & analytic ability 

What We Offer:    

SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.    

We value diversity, equity and inclusion and believe our differences make us, our customers and our communities stronger. We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.