Associate Service Advisor at Crash Champions
Fullerton, PA 18052
About the Job
Champions Do More
At Crash Champions, We Believe the Difference is Trust
Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry
The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600 state-of-the-art repair centers in 36 states across the U.S
Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year, Matt Ebert
For more information, and to locate a local repair center, visit www.crashchampions.com.
Responsibilities Optimizing and developing accurate repair estimates in a manner that enables the organization to achieve profit benchmarks.
Educating customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Providing all estimates in such a manner that allows the organization to succeed in our DRP partnerships and achieve KPI goals.
Finalizing total loss administration.
Providing personal, trusted service by reviewing the comprehensive repair process with customers.
This is achieved by:
Greeting customers by phone or in-person
Educating customers about the collision repair process including insurance claims information, processing, and payment procedures.
Qualifications
To be selected, a candidate must embody professionalism and display the skills consistent with the Crash Champions culture and brand, including but not limited to: Arrive every day, on time, ready to learn
Commit to 7-9 months for program completion
Maintain a professional appearance
Be ambitious
Observe all areas of the location and ask questions
Attend calls
Complete all required training including assignments in CYOU and I-CAR
Complete tracker once per week through the end of Stage 2
Write as many estimates as possible
Benefits Competitive pay
Weekly Paychecks
401K with company match
Medical/Vision/Dental Insurance
Additional elective benefits
Submit a Referral
Location US-PA-Allentown
ID 2024-9173
Category ASAP - Associate Service Advisor Program
Position Type Regular Full-Time
Prioritization Tier 2 - Staffing Needs
Remote No
At Crash Champions, We Believe the Difference is Trust
Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry
The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600 state-of-the-art repair centers in 36 states across the U.S
Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year, Matt Ebert
For more information, and to locate a local repair center, visit www.crashchampions.com.
Responsibilities Optimizing and developing accurate repair estimates in a manner that enables the organization to achieve profit benchmarks.
Educating customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Providing all estimates in such a manner that allows the organization to succeed in our DRP partnerships and achieve KPI goals.
Finalizing total loss administration.
Providing personal, trusted service by reviewing the comprehensive repair process with customers.
This is achieved by:
Greeting customers by phone or in-person
Educating customers about the collision repair process including insurance claims information, processing, and payment procedures.
Qualifications
To be selected, a candidate must embody professionalism and display the skills consistent with the Crash Champions culture and brand, including but not limited to: Arrive every day, on time, ready to learn
Commit to 7-9 months for program completion
Maintain a professional appearance
Be ambitious
Observe all areas of the location and ask questions
Attend calls
Complete all required training including assignments in CYOU and I-CAR
Complete tracker once per week through the end of Stage 2
Write as many estimates as possible
Benefits Competitive pay
Weekly Paychecks
401K with company match
Medical/Vision/Dental Insurance
Additional elective benefits
Submit a Referral
Location US-PA-Allentown
ID 2024-9173
Category ASAP - Associate Service Advisor Program
Position Type Regular Full-Time
Prioritization Tier 2 - Staffing Needs
Remote No
