Associate Software Automation Specialist 1668 - MeridianLink

The Software Automation Engineer 1 is an entry level member of the Software Automation team who will report to the Software Automation Manager. They are primarily responsible for the setup and maintenance of loan programs used within the Product Pricing Engine (PriceMyLoan). The Software Automation Engineer will be given additional responsibilities and tackle increasingly complex tasks as they progress in the team and obtain technical and mortgage expertise.

-Build, test, and maintain both new and existing loan programs within PriceMyLoan

-Automate investor guidelines and rate sheet adjustments into eligibility and pricing rules to be processed by PriceMyLoan.

-Assist clients with system configuration and custom pricing/eligibility requests.

-Investigate issues reported by clients and apply fixes or escalate issues to senior members of the team.

-Field inquiries regarding software behavior and utilize knowledge to prescribe best-practice solutions.

-Monitor email/web download error logs and update system automation.

-Determine client business needs and create workflow rules to define and restrict user privileges within the Loan Origination System.

-Obtain basic knowledge of the various roles in the mortgage industry (processor, underwriters, etc.) and what they are responsible for

-Obtain a basic understanding of the life of a loan and how workflow and the PML engine interact with other loan processes (ex: Fee Services, task system, QM)

-Delivery of low to medium complexity builds

-Possess understanding of what type of PML requests can and cannot be implemented and recommend alternative options to clients

-Able to explain complex technical concepts to clients via emails and tickets

A successful candidate will think logically and enjoy problem solving. We are looking for an individual who possesses strong written and oral communication skills, can express themselves concisely, and enjoys working with clients. An ideal candidate is self-directed and capable of working with minimal supervision in a team environment, can also be coached, and is motivated to continually learn and improve themselves.

-Experience in the mortgage industry

-Minimum of bachelor's degree in engineering, Computer Science, Math, Business, Economics, STEM or equivalent

-GPA of 3.?0 ?or higher

MeridianLink has a wonderful culture where people value the work they do and appreciate each other for their contributions. We develop our employees so they can grow professionally by preferring to promote from within. We have an open-door policy with direct access to executives; we want to hear your ideas and what you think. Our company believes that to be productive in the long term, we must have a genuine work-life balance. We understand that employees have families and full lives outside of the office. To that end, we honor their personal commitments.

MeridianLink is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, age, national origin, disability, or any other characteristic protected by applicable law.

MeridianLink runs a comprehensive background check, credit check, and drug test as part of our offer process.

Insurance coverage (medical, dental, vision, life, and disability)

Robust paid time off

Paid holidays

401(k) plan with company match

Remote work

All compensation and benefits are subject to the terms and conditions of the underlying plans or programs, as applicable and as may be amended, terminated, or superseded from time to time.

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