Associate Strategy Analyst - Highmark Health
Albany, NY
About the Job
Company :
Highmark Inc.
Job Description :
JOB SUMMARY
This is a hybrid role with a 3 day in office requirement within a 50 mile radius of a Highmark office.
This job supports the leadership of Highmark, or its affiliates, with a range of strategy activities essential to membership and margin goals. Strategy Analysts provide analytical/strategic-thinking and leadership support that enables project teams to: 1) isolate business issues; 2) help design and execute analytics for studying business issues (market research, scenario planning, forecasting, market share, profitability, etc.); 3) develop technical content (competitive intelligence, market trend analysis); 4) support development of formal recommendations to Senior Levels leadership; 5) help create document components (go-to-market or operational strategies, etc.) that inform critical strategic issues and decisions.
ESSENTIAL RESPONSIBILITIES
+ Work with business/market owners to identify key business issues, articulate problem, apply right analytical framework, develop solution and recommendations, represent findings to stakeholders and own the outcome.
+ Under the guidance of Strategy Consultants and Leadership, participate in & lead small to medium sized strategy projects/ work streams with the help of internal or external strategy consulting resources.
+ Serve as subject matter expert (resource) to staff and stakeholders on membership, growth and operational strategy issues.
+ Provide periodic informal work guidance/direction to other team members; Provide performance input and recommendations to management for development/ training plans. May have supervisory responsibilities on a project basis.
+ Apply a broad knowledge of concepts and principles to develop analytical frameworks, approach and methodology best practices to analyze complex strategy issues, often applying ingenuity and originality to develop unique solutions.
+ Other duties as assigned or requested.
EDUCATION:
Required
+ Bachelor's degree in Business, Economics, Engineering, or Life Sciences or closely related discipline
Substitutions
+ None
Preferred
+ Master’s Degree in Business, Health or Economics or other related degree
EXPERIENCE
Required
+ 0 - 3 years progressive experience that should be with strategy/ management consulting firms or internal strategy groups of healthcare and related companies
Preferred
+ 3-4 years of experience in market research, survey programming, and project management.
+ Strong analytical skills, with experience in data analytics, survey design, and customer feedback tools
+ Experience with Qualtrics is preferred, but experience with Medallia, Survey Monkey, or similar platforms is also acceptable.
+ Familiarity with survey building and understanding how survey programs run.
+ Familiarity with customer journey mapping and experience design principles
LICENSES OR CERTIFICATION
Required
+ None
Preferred
+ Process Improvement certification (i.e. Lean, Six Sigma or Kaizan)
SKILLS
+ Broad application of principles, theories, and concepts in strategic thinking, plus working knowledge of other related fields
+ Strong PC application Skills (MS Office including PowerPoint and Excel)
+ Knowledge of national and regional healthcare industry trends and challenges
+ Strong written and oral communication skills, and attention to details
Language (Other than English):
None
Travel Requirement:
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
_Disclaimer:_ _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
_Compliance Requirement_ _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
Pay Range Minimum:
$67,500.00
Pay Range Maximum:**
$124,800.00
_Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf_ )
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J249973
Highmark Inc.
Job Description :
JOB SUMMARY
This is a hybrid role with a 3 day in office requirement within a 50 mile radius of a Highmark office.
This job supports the leadership of Highmark, or its affiliates, with a range of strategy activities essential to membership and margin goals. Strategy Analysts provide analytical/strategic-thinking and leadership support that enables project teams to: 1) isolate business issues; 2) help design and execute analytics for studying business issues (market research, scenario planning, forecasting, market share, profitability, etc.); 3) develop technical content (competitive intelligence, market trend analysis); 4) support development of formal recommendations to Senior Levels leadership; 5) help create document components (go-to-market or operational strategies, etc.) that inform critical strategic issues and decisions.
ESSENTIAL RESPONSIBILITIES
+ Work with business/market owners to identify key business issues, articulate problem, apply right analytical framework, develop solution and recommendations, represent findings to stakeholders and own the outcome.
+ Under the guidance of Strategy Consultants and Leadership, participate in & lead small to medium sized strategy projects/ work streams with the help of internal or external strategy consulting resources.
+ Serve as subject matter expert (resource) to staff and stakeholders on membership, growth and operational strategy issues.
+ Provide periodic informal work guidance/direction to other team members; Provide performance input and recommendations to management for development/ training plans. May have supervisory responsibilities on a project basis.
+ Apply a broad knowledge of concepts and principles to develop analytical frameworks, approach and methodology best practices to analyze complex strategy issues, often applying ingenuity and originality to develop unique solutions.
+ Other duties as assigned or requested.
EDUCATION:
Required
+ Bachelor's degree in Business, Economics, Engineering, or Life Sciences or closely related discipline
Substitutions
+ None
Preferred
+ Master’s Degree in Business, Health or Economics or other related degree
EXPERIENCE
Required
+ 0 - 3 years progressive experience that should be with strategy/ management consulting firms or internal strategy groups of healthcare and related companies
Preferred
+ 3-4 years of experience in market research, survey programming, and project management.
+ Strong analytical skills, with experience in data analytics, survey design, and customer feedback tools
+ Experience with Qualtrics is preferred, but experience with Medallia, Survey Monkey, or similar platforms is also acceptable.
+ Familiarity with survey building and understanding how survey programs run.
+ Familiarity with customer journey mapping and experience design principles
LICENSES OR CERTIFICATION
Required
+ None
Preferred
+ Process Improvement certification (i.e. Lean, Six Sigma or Kaizan)
SKILLS
+ Broad application of principles, theories, and concepts in strategic thinking, plus working knowledge of other related fields
+ Strong PC application Skills (MS Office including PowerPoint and Excel)
+ Knowledge of national and regional healthcare industry trends and challenges
+ Strong written and oral communication skills, and attention to details
Language (Other than English):
None
Travel Requirement:
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
_Disclaimer:_ _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
_Compliance Requirement_ _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
Pay Range Minimum:
$67,500.00
Pay Range Maximum:**
$124,800.00
_Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf_ )
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J249973
Source : Highmark Health