Associate Vice President of Enrollment Management & Student Affairs - SUNY Ulster

Associate Vice President of Enrollment Management & Student Affairs

Full-time; 12 months per year
Application Deadline: Open Until Filled
Priority Screening: August 7, 2024 at 4PM EST

 

Position Summary:

The Associate Vice President for Enrollment Management and Students Affairs (AVP-EMSA) reports to the President’s Chief of Staff. The AVP-EMSA serves as the senior enrollment management and student affairs officer and has primary responsibility for leadership, management, supervision, strategic direction, policy development, and administrative oversight for the following functions: enrollment success center (admissions and initial student advising), records and registration, financial aid, mental health and wellness, accessibility services, student activities, student conduct and athletics. Additionally, the AVP fosters collaboration across college functions and offices to support an integrated enrollment management and student success team.

A highly visible organizational leader, this position directs collegewide effort of strategic enrollment planning and plan implementation to achieve enrollment goals, promotes institution-wide recruitment, retention and completion of initiatives, and collaborates with faculty, staff, administration, student organizations, and community groups to ensure all students have access to all resources.

The AVP is responsible for the day-to-day operations of the team including many services that students rely on to meet their educational needs.  The AVP promotes high quality customer service and efficiencies of operation and is a champion for continuous quality improvement. The position ensures accuracy of the student information system (i.e. Ellucian Banner); implements technology enhancements that improve service to students.
The AVP works together with colleagues to create a strong sense of accountability across campus and to create an atmosphere of trust and respect in which all can succeed.
 

Work Performed

• Creates, assesses, updates and implements a strategic enrollment management plan that is data informed and aligns with the mission and vision of the college.
• Defines enrollment management objectives and ensures that they align with the mission and vision of SUNY Ulster.
• Ensures the college’s enrollment goals are met by working in collaboration with other departments including finance, information technology and academic affairs.
• Works closely with the non-credit area of the College to convert non-credit students to credit students.
• Ensures a comprehensive student life program.
• Represents the President’s Office in commencement planning.
• Ensures a welcoming accepting, and fair campus environment.
• Recommends, develops and implements policies and procedures that promote student success. 
• Handles student issues related to complaints, student conduct, academic dishonesty, and club activities.
• Serves as a TIX deputy.
• Serves on President’ cabinet.
• Chairs the Enrollment Management Team.
• Promotes respect for students, faculty, and staff and recognizes initiative and excellence.
• Ensures compliance with applicable federal (e.g. Title IV, Title IX) state and local laws, policies and regulations in relation to Board and College policies, including reports as required.
• Proven leader with the ability to motivate and empower others and build effective teams.
• Serves on Committees and councils as directed by the President.
• Performs other duties as assigned.

 

Qualifications:

• Master’s degree in education, student personnel development, public relations or related field with a minimum of eight years of progressive leadership experience in college admissions, advising, financial aid, records and registration, disability support services, testing, athletics, student activities, student development, student conduct.  Work experience in two or more of these areas is required. Supervision of one area is required. Supervision of two or more areas is preferred.
• Record of data-informed decision-making with a focus on best practices in enrollment management and leading-edge principles in student development theory.
• Demonstrated experience developing strategic enrollment management and student success plans.
• An understanding of and commitment to the mission of two-year colleges.
• Strong personnel management skills including strategic planning, the ability to manage multiple functions and organize institution resources to meet goals and objectives.
• Facilitation and conflict resolution expertise sufficient to lead student and employee groups in discussions and timely decision-making.
• Knowledge of applicable federal and state laws, statutes.  Awareness of law and policy proposals affecting student affairs service areas.
• Strong knowledge and experience in student enrollment related technology, experience with Ellucian-Banner preferred
• Experience conducting investigations regarding student complaints is required.
• Experience successfully implementing enrollment management strategic initiatives (e.g. Guided Pathways).
• Demonstrates highly effective interpersonal and communication skills including the ability to communicate effectively both verbally and in writing
• Ability to maintain strict confidentiality
• Ability to collaborate with other areas across the college to achieve divisional and college-wide goals
• Demonstrates empathetic regard for students
• Strong background in customer service to students and to the college community.
• Demonstrates successful planning, budgeting and supervisory experience
• Experience with outcomes assessment and continual improvement of student processes is preferred.
• Fast-paced, deadline-driven working environment. Concurrent management of numerous tasks, some with conflicting priorities. Periodic local and distance travel. Some evenings and weekend hours required. Regular attendance is a requirement for this position.

 

And

• Commitment to community college goals and objectives of providing quality programs and services for culturally, socio-economically, ethnically, and academically diverse students and students with disabilities; personal qualities to work effectively and with sensitivity in a multicultural environment; awareness of and commitment to the needs of non-traditional and/or re-entry students with diverse abilities and interests.

Salary: An initial starting salary of $104,000 - $115,000 will be commensurate with education, training, and experience per academic year with an excellent benefits package. This position is contingent upon adequate funding.
 

Additional Information:

SUNY Ulster offers a competitive benefits package including medical, dental, and vision, life insurance, NYS or SUNY TIAA Retirement Plan, SUNY Perks, tuition waivers, including dependent waivers, and tuition assistance.
In addition, Management Confidential employees receive, on an annual basis: 24 vacation days, 12 sick days, 6 personal days, and 15 holidays including 4 floating holidays.  In addition, the College is closed on the day prior to Thanksgiving, and between December 26 - January, 1, known as the Holiday Curtailment. 
 

Application Process:

The position is open until filled. However, to ensure consideration, application materials should be received via email by August 7, 2024 at 4:00 pm EST to be given priority consideration. Applications received after the deadline are not guaranteed to be reviewed.  SUNY Ulster reserves the right to close, continue, cancel, postpone or restart the recruitment at any time.

Applicants must submit the following materials to be considered for the position:

• Resume or CV
• Cover letter which discusses your qualifications and interest in the position
• 3 professional references

To apply for this position, please visit our application page at  We invite you to be part of a dedicated community of learners in an academic department that puts students first. Please go to www.sunyulster.edu for additional campus community information.

SUNY Ulster is an Affirmative Action/Equal Opportunity Employer. The college encourages applications from all qualified applicants. This position is contingent upon adequate funding. Offer and assignment of employment is subject to verification of all information provided on the employment application, credentials, transcripts, fingerprint check, verification of the right to work in the United States and all other required pre-employment conditions are met.

Applicants who are protected under the Americans with Disabilities Act and who, due to a disability, require accommodations for completing the application process, testing (if required for the position), or the interview, should notify the Human Resources Office 10 working days before the accommodation is required.

Neither the smoking of tobacco (nor other substances) nor the use of electronic vaporizers is permitted on the campus grounds.

SUNY Ulster does not reimburse applicants for travel, lodging or any other costs incurred by applicant to attend interviews.  All interviewing costs incurred will be the responsibility of the applicant. Meeting the minimum qualifications does not guarantee an interview. Internal applicants are not guaranteed an interview.
 

Conditions of Employment

Employment with SUNY Ulster is not complete or official until applicants meet all pre-employment requirements, and the Board of Trustees has approved. Offer and assignment of employment is subject to verification of all information provided on the employment application, fingerprint check, verification of the right to work in the United States and all other required pre-employment conditions are met.


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