Assurance Assistant - Vacation Ownership Title Agency, Inc.

VOTA is a title and escrow company focusing on the life cycle of a timeshare property. Our title insurance experience combined with our tenure servicing the vacation ownership space enables us to provide a suite of services for new developers and established vacation brands. We offer expertise across the country in new club sales setup, inventory tracking, foreclosure processing, and termination projects. 

VOTA is seeking a Full Time Assurance Assistant for our dynamic Orlando office. If you're interested in making a meaningful impact in the industry and advancing your career, we want to hear from you!

Principal Objective of Position:

This position is responsible for supporting the Director of Assurance in all needs of the assurance department to ensure that activities are carried out in compliance to the company standards of ALTA Best Practices, Licensing, Insurance and other state regulations.  Assists both the Assurance Coordinator and Director with day to day tasks.  

Internal areas to support include but are not limited to:

• Assurance Department

• Escrow Accounting

• Transfer and Resale

• Foreclosure

• Developer Closings

• Title 

Responsibilities:

Compliance System Administration

• To support the administration of the CSC (Corporate Service Company) with the processing of the annual reports for the VOTA entities.

Conducting Audits

• Assists with conducting scheduled audits to address internal related compliance issues, i.e., completion of the monthly requirements for the Texas Department of Insurance, etc.

Insurance Coverage

• Helps with pulling copies of company required insurances, i.e., cyber, crime, general commercial liability, etc. 

Licensing

• Helps with pulling copies of business licenses to include but not limited to, individual title agent licenses, company title agent licenses, business occupational licenses, bonds, etc.

Procedures

• Help gather all divisional Standard Operating Procedures to organize for future reference/training/audits, i.e. gathering all specific state Foreclosure procedures and conducting an audit on a specific state file to confirm the proper steps were followed.

• Ensuring that policies and procedures are developed and maintained to meet company relevant and regulatory assurance requirements, i.e. the following of the need for an attorney certificate of title before issuing a policy.

• To accurately complete all necessary documentation in a timely manner. 

• Assist with sustaining the manuals, i.e., Licensing, Bonds, Texas Information, Attorney Information, etc.

Protecting Non-Public Personal Information

• Maintains current procedures and collaborates with department managers to sustain specific information, i.e., Master bank account spreadsheets, etc.

Reporting

• Immediately report any incident which the management team needs to address using the appropriate reporting system.

• Gathers data and complies various reports for management and assurance department.

Special Projects

• Completes special projects as assigned by the Director of Assurance.

Training and Communication

• Trouble-shoot problems and implement and communicate corrective and/or preventative action.

• Distribute information to management and employees as required. Assist with scheduling training sessions to review processes and to gain signed confirmation/certifications of training completion. 

Evaluation Process:

• By Whom: Director of Assurance/Annually.

Licensing and Certification:

• No specific license is required.

Travel Requirements:

• Not required, however, may be deemed necessary to address a company issue.

Required Skills/Abilities:

• Knowledge of company licensing and insurance a plus. 

• Proven Title Agency Experience a plus.

• Proven Timeshare Experience a plus.

• Proven Title and Escrow Experience a plus.

• Auditing experience and setting of audit schedules, completion of internal audits.

• Superior verbal and written communication and interpersonal skills. 

• Strong presentation skills including senior management a plus.

• High proficient in Microsoft Office Suite or related software. 

• Excellent organizational skills and attention to detail. 

• Excellent analytical, decision-making, and problem-solving skills. 

Required Skills/Abilities:

• 1-3 years proven experience with overseeing company licensing and insurance processes. 

• Proven Title Agency Experience a plus.

• Proven Timeshare Experience required.

• Proven Title and Escrow Experience a plus.

• Auditing experience and setting of audit schedules, completion of internal audits.

• Superior verbal and written communication and interpersonal skills. 

• Strong presentation skills including senior management.

• Prior project management experience a plus.

• Prior training experience a plus.

• High proficient in Microsoft Office Suite or related software. 

• Excellent organizational skills and attention to detail. 

• Excellent analytical, decision-making, and problem-solving skills. 

Benefits package:

•Eleven fixed company paid holidays and 120 hours of PTO annually. 

•Medical, Dental, and Vision offers.

•401(k) with guaranteed company contribution of 3%.

•Employer-paid Life Insurance.

•Employer paid Short and Long term Disability Insurance.

•Accident, Critical Illness, and Voluntary Hospitalization Insurance offers.

•Pet Insurance and out-of-pocket expenses offered through VPI Pet, and Pet Assure.

•Legal Service Assistance.

•Discount program offered through AlphaPerks (Theme parks, movie tickets, shopping, travel, etc.).

VOTA is an equal employment opportunity employer and does not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws.