Assystant System Adminitrator - Florida National University

Florida National University contributes to the education of a diverse student body within the community it serves. FNU employs and develops a faculty of scholars proficient in the art of teaching. We strive to prepare students for employment in their chosen careers through quality education and instruction.

Position Overview: It is the responsibility of the Assistant to the System Administrator to safeguard our university’s digital assets, ensuring the confidentiality, integrity, and availability of information systems. This position involves monitoring, analyzing, and responding to security incidents, as well as implementing preventive measures to mitigate risks. The office also provides training for staff in the use of different software and networking.

Key Responsibilities:

• Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally.

• Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, Catalog, Staff Handbook, and compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities; as well as the University Athletic Department’s vision, mission, values, and aims and objectives.

• University Engagement: Participate in university events, committees, self-studies, new student orientation, and commencement exercises and ceremonies as needed.

• Special Projects & Assigned Duties:Execute special projects assigned by the President, Director of Athletics, or another supervisor. Perform any other assigned duties as required.

• Compliance Adherence: Ensure strict compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulations, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), and all other applicable federal, state, and local laws, rules, and regulations.

Specific Duties and Responsibilities:

1.       Provide staff with training in computer software or network if required.

2.       Respond quickly when called by the Campus Deans, faculty, and administration offices and informed of new or existing problems with hardware or software.

3.       Assist the system administrator with IT department operations.

4.       Prepare concise reports on security breaches and assess their impact.

5.       Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats.

6.       Install and maintain security software, including firewalls, encryption tools, and intrusion detection systems.

7.       Conduct simulated cyber-attacks to uncover vulnerabilities and patch weak spots.

8.       Advise managers and senior executives on security enhancements.

9.       Define access privileges and control structures to keep our systems safe.

10.   Stay up to date with security trends and attend cybersecurity workshops.

11.   Conduct periodic audits of all managed systems.

12.   Periodically review Azure firewalls, network security groups, and virtual networks.

13.   Secure Azure resources such as VMs, databases, storage accounts with restricted permissions.

14.   Manage Azure Sentinel, our cloud-native SIEM solution.

15.   Work closely with management and the IT System Administrator on security projects.

16.   Will be responsible for supervising the computer labs and their assistants. 

17.   Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts.

18.   Provide user assistance in the proper and efficient use of their systems

19.   Keep staff workstations up to date with OS patches, drivers, and software updates

20.   Manage system backups and restore or recover files when data or software is lost or damaged.

21.   Work with vendors on behalf of users and for replacement equipment

22.   Workstation development, including testing of new software packages, methods to roll out new software and OS, and remote assistance.

23.   Monitor and manage network security systems, including firewalls, intrusion detection systems, and antivirus software.

24.   Respond to and investigate security incidents, providing timely resolutions and documentation.

25.   Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments.

26.    Provide technical support and training to staff on cybersecurity best practices.

Requirements:

·         Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in a System Assistant Administrator role

·         BS/BA in Information Technology, Computer Science, or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus

·         Proven experience as an Assistant System Administrator, Network Administrator or similar role

·         Minimum of 3 years of experience in IT security or a related role.

·         Familiarity with Azure services (Azure Key Vault, Azure AD, Azure Firewall, etc.).

·         Proficiency in network security tools such as firewalls intrusion detection/prevention systems (IDS/IPS), and antivirus software.

·         Experience with VPN Encryption, networks (LAN, WAN) and patch management

·         Knowledge of system security (e.g. firewall configurations) and data backup/recovery

·         Familiarity with various operating systems and platforms

·         Extensive Windows / Mac OSX desktop support knowledge.

·         Extensive knowledge of Microsoft/Windows product family such as Office 365 /DNS/ DHCP/  Server 2016/2019.

·         Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable

·         Maintenance/Management of enterprise NAS and other data storage products.

·         Experience working with Asset/Image Management and patch management solution

·         Microsoft Active Directory and Security best practices.

·         Must be a flexible and reliable team player

·         Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records.

·         Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different level of management

·         Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made.

·         Must be able to work weekends and after hours whenever needed

License/Certification:

·         Azure: Azure Security Engineer Associate, Azure Administrator (Preferred)

·         CompTIA Security+, CISSP Or Related Security Cert. (Required)

·         Certified Information Systems Security Professional (Preferred)

·         Nutanix/VMware: 1 year (Preferred)

·         LAN/Networking: 3 years (Required)

·         Active Directory: 3 years (Required)

·         PowerShell: 1 year (Preferred)

·         CompTIA Network+ (Preferred)