ATM Operations Manager - League of Southeastern Credit Unions

The League of Southeastern Credit Unions & Affiliates (LSCU & Affiliates) is looking to hire a full-time ATM Operations Manager for the Members ATM Alliance (MAA) Team.Do you have project management experience along with a working knowledge of ATMs and switch networks? Are you skilled in using analytical judgment to identify and solve problems? If you possess strong time management skills, exceptional organizational abilities, and outstanding interpersonal and communication skills, then this position could be an excellent fit for you.

The LSCU & Affiliates represents nearly 300 credit unions and provides advocacy and regulatory information; education and training; cooperative initiatives; media relations, and business solutions to support its member credit unions in fulfilling their mission of 'People Helping People.' Our employees enjoy exceptional benefits, including health, dental, vision, life insurance, long-term disability, flex-spending account, paid time off, volunteer time off, a 401(k)-plan including company matching, 14 paid holidays, professional development dollars, and tuition reimbursement. For the past two years, we were honored to be named one of Alabama's Best Companies to work for by theBest Companies Group and an "Employer of Choice" in Florida and Georgia in 2023. At LSCU & Affiliates, our top priorities are our culture, work-life balance, team member engagement, values, and our continuous mission to support credit unions.

The ATM Operations Manager is responsible for directing and promoting the operations efforts for MAA and associated services for credit unions. They coordinate successful project implementation with credit union staff and associated vendors and act as a liaison between key business partners, or vendors that MAA then utilizes to perform service for credit union clients. Identifying new and changing ATM operations and payment initiatives and expanding the MAA suite of services is a key component for this position.

As the ATM Operations Manager, establishing policies and security measures to safeguard information processing, managing business partnerships with third-party suppliers for competitive service, and implementing process changes to minimize costs while ensuring reliable service is crucial for this role. Staying informed on ATM system developments is also essential for enhancing MAA offerings.

The ATM Operations Manager develops procedures for servicing and maintaining the MAA fleet, including account reconciliation and new installations, generates reports on fleet performance, and conducts trend analysis to address issues. This position also leads a team to manage daily reporting and balancing tasks for credit union clients.

Qualifications:

• High School Diploma or equivalent. A bachelor's degree in business administration or related field is preferred.
• Project Management Certification is required within 12 months of hire.
• A minimum of three years of experience in ATM Operations, or a relatable field required.
• Must work effectively in a Microsoft Office environment, including Word, Excel, PowerPoint, and Outlook.

Work Schedule:

In the role of ATM Operations Manager, the standard work schedule is Monday through Friday. There is moderate travel, primarily within Alabama, Florida, Georgia, and Virginia requiring arrangements that may include both airline and car transportation. Overnight stay likely. A valid driver's license is mandatory.

How To Apply:

If this job is what you are looking for, please take the next step and fill out our online application. This entire application process should take you less than five minutes to complete. Once you complete your application you will receive a link to complete a short assessment. Both are required to move forward in the process.

Here at LSCU & Affiliates, we are proud to be an equal opportunity employer offering a team member-centric culture, competitive salaries, and exceptional benefits.

*LSCU enforces a drug-free workplace policy and employment offers are contingent on drug-screen and background check.