Audi Valencia Warranty Administrator - Surf City Nissan

Audi Valencia is one of California’s fastest growing automotive groups. 

We are seeking a highly detail-oriented and organized Warranty Administrator to join our team at Audi Valencia.

Key Responsibilities:

• Communicates with service technicians to define the scope of a warranty claim resolution.
• Communicate with service manager.
• Process all warranty paperwork to ensure proper documentation and to verify criteria required by the factory.
• Follows up on outstanding claims.
• Posting weekly factory warranty payments into accounting.
• Reconciling all warranty receivables and working with the accounting department.
• Keeping track of all service and customer records as required by the warrantor.
• Provides administrative assistance as needed.
• Provide administrative support to management, other departments and employees as needed.
• Any other duties as assigned by supervisor.
• Provides timely and accurate reports as required.

Qualifications

• Must have a minimum 2 yearsc experience as a Dealership Warranty Clerk
• Must have CDK Experience.
• Great attitude with high energy.
• Flexibility to work extended hours, evenings and weekends.
• Manufacturer experience a plus.
• Experience handling a high volume of paperwork with excellent attention to detail.
• Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and carry multiple projects through to completion.
• Must have excellent follow-up skills.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, and valid driver license.

What We Offer:

• Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings.
• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
• Values-driven culture built on integrity, professionalism, excellence and teamwork.