Audio and Visual Specialist - Unified Business Technologies Inc.

AUDIO VISUAL SPECIALIST 

Job Description 

The Audio Visual Specialist is part of a dynamic team that delivers Information Technology, Digital Trainer and Logistics, which includes private networks used to conduct training and training support for our DoD Customer.   

The Audio-Visual Specialist shall provide daily on-site operational and sustainment support for installed classroom audiovisual equipment (hardware, software and ancillary and associated items of equipment to include networking and video tele-training (VTT) for TRADOC Enterprise Classroom Program (ECP) classrooms. 

 Duties/Responsibilities: 

• Provide daily on-site operational and sustainment support which includes maintaining on a daily basis, a log of performance tasks, customer requests, and known issues. 

• Utilize Ticketing System to capture workload. 

• Capture daily and weekly sustainment reporting requirements via the online Repository. 

• Provide status reporting of daily activities, recurring or significant issues, classroom maintenance/preventative maintenance checks and services and problems resolved. 

• Perform monthly preventative maintenance of each installed TRADOC ECP classroom audiovisual equipment by cleaning/dusting projectors and audiovisual equipment cabinet as needed. 

• Change projector filters and projector lamps as required. 

• Identify, troubleshoot and resolve classroom equipment performance issues and replace parts as required. 

• Serve as the classroom support representative of the TRADOC ECP and maintain routine communications with the TRADOC ECP PM Office at Fort Eustis, VA. 

• Maintain Common Operating Picture (COP) of all TRADOC ECP Classrooms 

• Assist on-site Government and other personnel with daily classroom operation of audiovisual equipment 

• Provide on-site audiovisual expertise for TRADOC ECP classrooms. 

• Ensure all TRADOC ECP classrooms are maintained in a fully functional state and operating as designated to perform Government training. 

• Enter sustainment tickets into TRADOC ECP online classroom sustainment ticketing system and monitor tickets until successful completion and ticket close-out. 

• Maintain proper accountability of GFE and repair parts to support daily troubleshooting, repair and preventative maintenance for classrooms 

• Report daily issue of bulbs and repair parts by classroom in the ECP repository. 

• Coordinate with TRADOC ECP technical support point of contacts to resolve troubling shooting issues and return classrooms to fully functional status. 

• Interpret audiovisual signal flow wiring diagrams and schematics; Repair CAT6 cabling as needed. 

• Document shipping and receiving of classroom audiovisual equipment repair/replacement parts to include documenting incoming and outgoing materials, labeling, packaging, and shipment of material as required. 

• Produce audio products of presentations, ceremonies, conferences, and other events, and set up equipment for others' use in accomplishing the same. 

• Receive requests for audiovisual equipment and set-up to record ceremonies such as change-of-command, retirements, awards, special occasions, presentations and other events, as well as conferences of up to a few days in length. 

• Coordinate with customers to determine audiovisual requirements, conduct site surveys at various locations on the installation to verify access to power outlets, furniture arrangement, and number of speakers required. 

• Determine quantity and configuration position of equipment, pack, transport to and from work site, install, adjust, maintain and operate audiovisual equipment, supporting the Command’s and authorized customers’ events. 

• Test systems prior to presentation or ceremony, set up and operate audiovisual equipment, monitor output during presentations, adjusting audio mixers, filters, and acoustic equalizers to prevent distortion and to ensure high-quality sound reproduction. 

• Manage the audiovisual loaner program by maintaining, issuing and receiving audiovisual equipment. 

• Develop and produce audiovisual products, perform work involved in communicating information through visual means, including photographs, illustrations, diagrams, models, and similar materials. 

• Provide instructions and briefings on the use of audiovisual systems and instructional technologies by demonstrating use of equipment. 

• Design visual products characterized by their novelty and unusual scale involving a multiplicity of media or individual visual components 

• Analyze and develop Interactive Multimedia Instruction (IMI) ensuring validity and applicability for all levels of the Command, ensuring validity and applicability to appropriate mission essential events. 

• Translate subject matter ideas and information into unique visual products. 

• Manage the installation’s Visual Information Automated Management Software (VIAMS) system or aspects of another ticketing system in use on the installation. 

• Perform audiovisual setup of equipment for Command and schools special events. 

Qualifications 

• Clearance:  Active Secret (must be US Citizen) 

• Requires an Associate’s Degree in a related field, or three (3) years of technically related field experience in providing audiovisual support. 

• Must have an InfoComm International Certification in Audiovisual Technology (minimum), or an InfoComm International Certification in Audio Visual Technology Installation (preferred). 

• Solid oral and written communication skills.