Audio Visual Technical Coordinator - California ISO

The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7.

As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers.

The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently—managing the electron traffic on a power grid we do not own—making sure electricity is safely delivered to utilities and consumers on time and reliably.

Under the general direction of the Manager, responsible for ensuring secure, reliable, and uninterrupted availability of the Audio Visual (A/V) systems throughout the ISO campus at both Folsom and Lincoln locations.  Provides Audio Visual and IT repair, maintenance, operations, logistics, and engineering services.  Supports the organization with the video production process from end-to-end.  Coordinates office meetings setups in conjunction with facilities and business units.

What You Will Be Doing:

• Maintains the A/V equipment at Folsom and Lincoln facilities. Responsible for installation, repairs, user training and ensuring security requirements are met.
• Participates in the organization’s end-to-end video production lifecycle including, Audio Visual pre-production, production, and post-production stages.
• Interacts with customers to plan and manage Audio Visual logistics for projects or events. Monitors performance and assists during the production phase. Ensures all tasks and quality objectives are met.
• Integrates emerging media technology and practices into daily activities and procedures where applicable.    
• Coordinates office and public audio and visual setups assisting campus operations with room setups, testing and production support.

Level of Education and Discipline:

An Associate's degree (AA, AS) or equivalent education, training or experience in Communication Studies, Digital Media, Information Technology, or related field.

Amount of Experience:

Equivalent years of education and training, plus two (2) or more years related experience.

Type of Experience:

Experience supporting complex Audio Visual/Multi-media systems in a professional environment. Two years of experience in video teleconferencing, network operations, and multimedia production.

Additional Skills and Abilities:

Understanding of major video and multimedia production equipment and control systems such as CRESTRON, AMX, EXTRON and video and audio protocols. Knowledge of Audio Visual pre-production, production, and post-production methods and concepts.

Excellent customer service skills.  Strong verbal and written communication and documentation skills required, with a demonstrated attention to detail.  Ability to use deductive reasoning and analytical thinking with sound judgment and decision-making skills.  Strong interpersonal and conflict resolution skills are also essential.  Must be self-starting and willing and able to work independently in a dynamic corporate organization under pressure of tight deadlines and aggressive expectations.  Problem solving skills with the ability to influence others without direct authority. Must be able to work effectively in a team environment as facilitator and team member.  Must be proficient with Microsoft Office Suite. 

The pay range for the Audio Visual Technical Coordinator position is $25.50 - $42.49 hourly.

All your information will be kept confidential according to EEO guidelines.