Auto Claims Adjuster - Safety Insurance Company

Safety Insurance has become one of the leading property and casualty insurance providers in Massachusetts mainly because of our unwavering commitment ...

This position requires some full-time work experience. Qualified candidates with prior insurance claims knowledge will be a plus, but not mandatory.  Individuals will matriculate through Safety’s formal training program to learn basic adjusting skills and develop investigative techniques in handling automobile physical damage claims. The successful candidate will be an advocate for delivering a high level of customer service, while displaying empathy and a supportive attitude for our policyholders.

 

DUTIES

Sets up first notice of losses (FNOL) using Safety’s proprietary software programs

Interprets coverage and identifies potential coverage defenses

Gathers and analyzes relevant information from insureds, claimants, witnesses and law enforcement to establish liability and scope of damages

Becomes proficient in using various software and database programs

Applies Massachusetts Standards of Fault to determine liability

Identifies all subrogation opportunities

Fosters and maintains a collaborative business relationship with our agency partners

Delivers first class claims service to Safety’s valued customers

 

QUALIFICATIONS

College degree or insurance-related work experience required

Superior organizational skills and attention to detail

Customer service experience desired

Excellent communications skills

Ability to work cooperatively within a team environment