Auto Liability Adjuster (non-injury) - Midwest Family Mutual Insurance Company

Midwest Family Mutual Insurance Company is seeking an Auto Liability/Total Loss Claim Adjuster. Applicants should have at least 2 years of experience ...Qualifications and Skills

 

In-depth understanding of Personal and Commercial auto insurance policy coverages and applications

2+ years work experience in Auto Claims Adjusting

Multi-State adjusting experience is preferred

Strong customer service and conflict resolution capabilities

Ability to effectively manage and coordinate multiple party involvement to ensure smooth claim process

Strong negotiation skills to effect prompt and fair claim settlements

Basic knowledge of automobiles and ability to read and understand repair estimates

Strong computer skills are necessary to effectively operate in the paperless Claims Management System

Strong organizational skills and attention to detail

Excellent verbal and written communication skills are required.

Must be able to operate Microsoft Office, specifically Word, and have at least a rudimentary knowledge of Excel

Must be able to organize a workload that involves heavy communication via written correspondence, email, and telephone

Ability to navigate changing legal statutes and policy conditions across a number of States

Ability to effectively prioritize and execute tasks in a high-pressure environment

Ability to absorb and adapt to changing technologies in the work environment

Good analytical and critical thinking skills

Strong written and verbal communications skills

Ability to work independently with excellent time management skills

Reliable attendance and strong work ethic

Ability to work as part of a remote team

Preferred Formal Education:

College degree preferred

Continuing education to maintain state-specific licensing requirements

AIC, CPCU or other Insurance-related designation

 

 

Other:

 

Midwest Family is a work from home environment.  Applicant must have dedicated space for an at-home office and high-speed Cable/DSL internet is a requirement.

Ability to work a 40-hour week, 8 hour days, 5 days per week, with potential overtime during periods of heavy claim volume

This is a sedentary position, in which the adjuster is at a computer desk typing and working the telephone regularly for the bulk of the working day

This position requires dexterity of hands and fingers to operate a computer keyboard, mouse, telephone, and other devices.

Applicant must be physically able to travel when necessary and participate in training sessions, presentations, and meetings.

 

 

Other Functions

 

 Regular and reliable attendance.

 Ability to work as part of a team.

 Perform other duties as may be assigned.

 Responsible for complying with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the   Company.

 

 

Midwest Family Mutual offers a competitive salary along with an excellent benefits package that includes Medical, Dental, Vision, Health Reimbursement, Flexible Spending, Short Term and Long Term Disability, Life Insurance, 401(K), Roth 401K, and Pension Plan.