Auto Parts Specialist II NJDOT - Mancon Inc.
Newark, NJ 07114
About the Job
The Parts Specialist II provides counter service to NJDOT employees who need parts/equipment to perform their jobs. The Parts Specialist II will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a MANCON vehicle to pick up parts. The Parts Specialist II demonstrates proficiency at sourcing parts, mastery of procedures, and exceptional customer service.
Responsibilities:
Provide quality customer service to include but not limited to the following:
- Attention to detail
- Review, familiarize with and adhere to MANCON’s SOPs and Safety Manual.
- Meet and greet customers
- Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
- Answer questions regarding availability of parts
- Ask appropriate questions to ensure correct parts are researched and provided
- Inform customers when requested parts are available
Parts Pick up
- Drive vehicle to designated locations to purchase/pick up parts
- Provide company documentation to vendors as required (tax exempt form, credit references)
- Review all invoices at vendor location to ensure accuracy on pricing and quantities
- Return products to MANCON location in a timely fashion
Data Entry Requirements
- Assist in generating invoices for customer requisitions in the inventory system
- Assist in entry of vendor receiving documents in the inventory system
Inventory Management Requirements
- Assist in performing weekly inventory cycle counts
- Assist in performing counts during Wall to Wall inventories at site
Other Requirements
- Follow established guidelines for vehicle and equipment maintenance
- Provide 24 hour support at the NJDOT location during emergencies
- Travel to vendor locations to pick up parts
- Assist with inventory research projects as requested
- Adhere to required procedures
- Participate in the MANCON continuing training program
- Assist with Store Supervisor duties as assigned
- Uses training, knowledge and experience to research and solve day-to-day issues independently
- 1 year of computer experience
- 4 years of auto/HD truck parts experience
- 24-hour availability
- Valid Driver’s License with two years driving experience
- Obtain and maintain forklift license
- Obtain and maintain P1 and P2 ASE Certification
Work is mostly performed in storerooms and warehouses which may have uncontrolled temperatures and dirt/dust/damp conditions. Work is also performed in vehicles traveling to sites.