Automated Dispensing System (ADS) Technician - Clarest Health

Description

ProCare LTC (a division of Clarest Health) understands the universal needs of healthcare institutions with a personal touch that only an independent pharmacy can offer. With years of experience, we have the understanding and knowledge to move into the next generation of pharmacy services. We offer personalized medication management for patients in a facility and at home so they can live healthier and happier lives.

We're seeking a dynamic Automatic Dispensing System (ADS) Technician to join our team and make a difference in the lives of residents in long-term care facilities.

Location: Syracuse

Salary range: $23-$28/hour

Schedule: Varies based on facility needs

Travel Expectations: 40%

What We Offer:

• Comprehensive Medical, Dental and Vision Insurance (as low as $13.33/pay)
• Paid Time Off
• Free Virtual Care – Telemedicine
• 401k with company match
• Closed-door Pharmacy - No more face-to-face meetings with customers
• Referral Bonuses
• Life Insurance
• Make a difference in the lives of others!
• We are growing and that means more opportunities

The ADS Technician is responsible for the day-to-day operations of the pharmacy’s automated dispensing systems. This role requires a highly motivated individual with strong attention to detail that can manage timelines of various projects to meet required deadlines. The individual must have strong interpersonal and communication skills to communicate with the pharmacy and customers in person, via phone and email. The position requires a dynamic person that can multi-task and continually hold themselves accountable for delivering timely results with a high degree of accuracy.  Technician maintains machine inventory, provides user support, performs maintenance activities and troubleshooting, and monitors proper functionality and use of the system. The Technician will be required to travel to troubleshoot hardware issues and perform restocks/audits.

Key Responsibilities:

• Prepare and process DEA/ BNE state applications to legally use machine.
• Address any issues with ProCare IT to make sure connections are sustained for all machines to ensure proper communication of patient info within ADS machine.
• Review and complete daily ADS restocks to keep work flowing normally.
• Verify all medications sent on previous delivery are correctly entered into machines and are not sent as a duplicate.
• Responsible for all in-services with printed step-by-step guides to train nurses/ higher authority staff.
• Audit all ADS machines quarterly with visitations to make sure all drawers, medications and expiration dates are correct.
• Review and work with DNS to remove any control drug discrepancies to prevent diversion and keep counts correct.
• Work with Order Entry to ensure all reports and medications are sent each day and entered correctly into the current AM batch.
• Assist DNS to add new medication requests into ADS machine with Director/Pharmacist in Charge approval.
• Travel to fix and troubleshoot hardware issues on site with phone support.
• Pack, check, and tote batches, if short staffed for ADS audits. 
• Work with purchaser on ADS optimization project to decide what can be removed/ replaced in ADS machines to lower STAT runs/ cut cost on unused medications.
• Works with Compliance to make sure all manifests and hard copy scripts are in house within a timely manner.
• Work with courier service to address any issues

Qualifications:

• Pharmacy Technician experience is required
• Certified Technician preferred 

Skills & Abilities:

• Highly motivated individual to work in an extremely fast paced environment both individually and as a part of a team
• Strong organizational skills: ability to multitask while maintaining focus on defined assignments
• Minimum of one year using Microsoft Office required
• Excellent verbal and written communication skills
• Process oriented with the ability to comprehend and complete assignments as a part of the defined workflow
• Capability to interpret data and report findings
• High degree of professionalism must be able to successfully interact with pharmacy team and members of field leadership
• Strong Microsoft Office Skills: Outlook, Word, and Excel, as needed

Clarest is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job. Please advise us if you require a reasonable accommodation.