Automotive Receptionist - Maplecrest Ford Lincoln

Busy Dealership is looking for Front Desk Receptionist!

The Receptionist is expected to: Protect the legal, financial, and moral well-being of the dealership;

Ensure all calls and customers are greeted in a timely and welcoming fashion to initiate positive visits;

Accurately file receipts and permits to maintain an accurate record-keeping process to ensure quick data retrieval

. Primary Duties: Customer service satisfaction standards while facilitating incoming calls and traffic.

Effectively greets, communicates, and guides customers to appropriate departments for assistance.

Accurately review receipt of money and permits to ensure consistent tracking methods are utilized.

Reports to work on time and maintains a reliable work schedule which fosters a dependable environment for customers and team members.

Effectively communicate with and perform all job duties requested by management.

Perform all other job duties as requested by management.

Operate with integrity.

Demand the highest ethical standards from self and others Set an example of good attitude and professionalism, including a neat, orderly, and safe work environment.

Communicate and help resolve customer complaints and adjustments.

Job Requirement: Job Qualifications: High school diploma or the equivalent, preferred.

One year of reception experience in a retail facility is desirable. Working knowledge of Outlook and Microsoft Office applications.

One year of customer service experience.

Professional communication skills.

PHYSICAL REQUIREMENTS: Work performed in a dealership administrative setting due to the necessity to welcome dealership customers and guests in person.

 Benefits Include: Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including Medical, Employee discounts on vehicle purchases, parts, and service Paid-time-off Comprehensive employee recognition programs. Continued training through the manufacturer. Opportunities for career advancement. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Love To Talk With You!

Equal Employment Opportunity

Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities.

Job Description

The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed

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