Automotive Service Advisor - Nissan of Duarte

As an experienced Automotive Service Advisor, you will own our customer’s experience in the service lane. You are well-versed in product offerings, inventory needs, technician scheduling and customer service. We will offer production bonuses to encourage growth.

What We Offer

• Competitive Compensation Packages

• Mentorship and coaching

• Excellent Opportunities for Career Growth

• We’re all on the same Team atmosphere

• Medical, Dental, Vision, Life and AD&D for both employee and family

• Vacation, Holiday, Illness PTO options

RESPONSIBILITIES:

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

• Ensures that the daily inventory of technicians' time is consistently sold to service customers.

• Distribute work between technicians efficiently

REQUIREMENTS:

• Organized and friendly personality

• Dealership experience is required

• Knowledge of dealership drive lane

• Demonstrated ability to manage others

• Valid in-state driver's license