Automotive Service Advisor at Bertera Subaru of Hartford

Automotive Service Advisor

Bertera Subaru of Hartford is now hiring an experienced Automotive Service Advisor. Come and see what Connecticut's #1 Subaru Superstore has to offer you!

Job Responsibilities:

• Building strong customer relationships and selling the technicians’ time
• Greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up
• Sell and up sell services by emphasizing value
• Field all live service calls
• Ensure that customers receive prompt, courteous, and effective service
• Drive the sale of technicians' time to meet departments sales forecast
• Prioritize required services, and be prepared to provide options upon request
• Keep customer informed on completion times, service expenses, and possible changes
• Ensure customer has a positive dealership experience
• Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle