Automotive Service Advisor / Service Writer at Twin City Dodge Chrysler Jeep Ram

Automotive Service Advisor

Twin City Dodge Chrysler Jeep Ram in Lafayette is looking for an experienced Service Advisor to join their industry leading service team!

Job Responsibilities:

• Consult and interpret customer needs for the mechanics
• Serve as the primary point of contact for all automotive service and repair matters
• Understand customers’ problems and arrange for appropriate service
• Prioritize required services, and offer options
• Set and manage the expectations of the service delivery for both the customers and mechanics
• Continuously keep the customer updated on repair needs and completion times