Automotive Service Dispatcher at VIP Automotive Group

VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups.

At VIP, our purpose is to create exceptional value and experiences for every customer, surpassing our competitors. Our mission is to be the foremost provider of automotive sales and service, empowering our staff to deliver memorable customer experiences.

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

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VIP Automotive Group

Automotive Service Dispatcher

Full-Time Opportunity: 5/6 Day Work Week

Monday – Friday 7:30 AM – 5:00 PM

Job Description & Duties:

Dispatcher Responsibilities:

• Schedule shops work as efficiently as possible in accordance with dealership policy.
• Assign work to the correct technician level.
• Ensure that technicians follow warranty procedures.
• Understand warranty guidelines.
• Book and code repair orders.
• Review hard copies turned in by technicians to ensure that assigned work has been completed properly.
• Ensure technicians complete the multi-point vehicle inspection forms.
• Complete a dispatch log daily and turn into Service Management at end of shift.
• Maintain a record of carryover vehicles.
• Coordinate parts requirements with the Parts Department
• Spot-check repairs to assure quality and timely completion.
• Understand and follow federal, state, and local regulations such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
• Internal RO Processing
• RO Coding
• Other duties as required.

Qualifications:

Valid NYS Drivers License

1 year of dealership setting experience.

To excel in this role, candidates must perform each essential duty satisfactorily. The requirements above represent the necessary knowledge, skills, and abilities. Reasonable accommodations may be provided for individuals with disabilities.

Job Type:

Full-time

Salary:

$70,000.00 - $85,000.00 per year based on experience

Benefits Include:

• Medical and Dental Insurance
• 401(k) Retirement Plan
• Employee Discounts on Vehicle Purchases, Parts, and Service
• Paid Time Off
• Supplemental Benefit Plans (Short-Term Disability, Long-Term Disability, Supplemental Life Insurance)
• Comprehensive Employee Recognition Programs
• Opportunities for Career Advancement
• Professional Development Assistance
• Retirement Plan

Schedule:

Monday to Friday

Compensation details: 70000-85000 Yearly Salary

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