Automotive Service Manager Assistant - Freeland Chrysler Dodge Jeep Ram, LLC (Nashville)

Job Summary

The role of the Assistant Service Manager is to provide support to the service advisors and service manager as directed.  The Assistant Service Manager is a customer facing individual who focuses on the highest levels of customer service and ensures the staff exceeds customer expectations by meeting promise times, proper communication, and fixing the customer concerns right the first time.

WE OFFER:

• 401(k)
• 401(k) match
• Dental insurance
• Health insurance
• Vision Insurance
• Paid time off

RESPONSIBILITIES:

• Maintains shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
• Prioritizes and controls all comebacks to ensure proper and prompt attention.
• Ensures proper repair order documentation.
• Reviews job status frequently, logging status and reporting any changes in time.
• Maintains an organized and up-to-date repair log.
• Supervises staff when directed by the service manager.
• Other duties as assigned.

QUALIFICATIONS:

Education and/or Experience

• A minimum of 1 year experience in the automotive service industry required.
• Ability to read and comprehend instructions and information. 
• General mechanical knowledge
• High school diploma or GED required.
• Valid driver's license and a good driving record.
• Ability to pass a background check and drug screen.

EEOC Statement

Freeland Auto is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to race, color, religion, sex, national origin, age, disability, marital status, or veteran status.