AUTOMOTIVE STORE MANAGER - D.W. CAMPBELL, INC.

**Job Title: Store Manager - Tire and Auto Repair Shop**

**Location:** 1291 Powers Ferry Road. Marietta, GA 30067

**Company:** D.W. Campbell Tire

**Job Type:** Full-Time

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**Job Overview:**

We are seeking an experienced and motivated Store Manager for our Tire and Auto Repair Shop. The ideal candidate will have a strong background in automotive service management, excellent customer service skills, and a passion for the automotive industry. As the Store Manager, you will lead our team to deliver exceptional service, drive sales, optimize operations, and ensure customer satisfaction in a fast-paced environment.

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**Key Responsibilities:**

- **Leadership & Management:**
- Lead, mentor, and develop a team of technicians and customer service staff.
- Foster a positive work environment that encourages collaboration and high performance.
- Conduct regular performance evaluations and provide constructive feedback.

- **Operational Excellence:**
- Oversee daily shop operations, ensuring compliance with all safety, quality, and operational standards.
- Manage inventory levels, ordering of tires and auto parts, and maintain vendor relationships.
- Implement and maintain efficient processes to optimize vehicle service turnaround times.

- **Customer Service:**
- Establish a customer-first culture by addressing customer inquiries and resolving issues promptly.
- Train staff on best practices for customer interaction, service recommendations, and upselling products and services.
- Analyze customer feedback and implement strategies to enhance service delivery and customer satisfaction.

- **Sales & Marketing:**
- Develop and implement sales strategies to achieve monthly revenue targets and drive profitability.
- Create promotional campaigns to attract new customers and retain existing ones, leveraging local advertising and community engagement.
- Monitor sales performance and prepare regular reports for senior management.

- **Financial Management:**
- Manage the store budget, including labor, inventory, and operational costs, to ensure profitability.
- Oversee cash handling procedures, payroll, and financial reporting.
- Work with accounting to ensure accurate invoicing and payment processing.

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**Qualifications:**

- High school diploma or equivalent; associate or bachelor’s degree in business management or a related field preferred.
- Minimum 5 years of experience in retail management, preferably in the automotive sector.
- Strong knowledge of tires, auto repair services, and industry trends.
- Proven track record of meeting or exceeding sales targets and managing budgets.
- Exceptional leadership, communication, and interpersonal skills.
- Proficient in using point-of-sale systems and basic computer applications.

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**What We Offer:**

- Competitive salary with performance-based incentives.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Opportunities for professional development and career advancement.
- A positive and supportive work environment.

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**How to Apply:**

If you are a dedicated leader with a passion for the automotive industry and a commitment to excellent customer service, we want to hear from you! Please send your resume and a cover letter to [Insert Contact Information or Application Link].

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**D.W. Campbell Tire is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**