Automotive Title Renewal Specialist - 360 Talent

Renewal Specialist at Tags & Titles

We are looking for a highly skilled registration renewal specialist with exceptional attention to detail and strong analytical skills to join us in our mission. The ideal person for the job will have previous experience with data entry and working with spreadsheets.

This position is a role working with a team of registration and billing specialists to perform tasks related to renewing vehicle license plates in Georgia.

This role requires strong experience with Microsoft Excel. Candidates must demonstrate the ability to perform intermediate-level tasks in excel, such as working with formulas and creating pivot tables.

Daily and Monthly Responsibilities

• Processes vehicle registration renewals within the established timelines and customer SLAs

• Scans and validates incoming registrations, plates, and other documentation with accuracy and efficiency and returns to customers within established timelines and SLAs

• Accurately perform data entry within the related data fields (requirements, procedures, rejections, fees, forms, notes, shipping, help, VINs, and tags)

• Respond in a courteous, professional, and timely manner to all customers within company timelines

• Organize, plan, and prioritize workflow of registration renewals

• Research and resolve issues promptly

• Provide support and guidance for title runners in their daily routines

Requirements

• Strong experience with Microsoft Excel

• Time Management and attention to detail

• Fast typing, with an eye for accuracy

• Excellent customer service, verbal, and written skills

• Ability to work independently

• Valid Georgia Driver’s License and good driving record

Preferred Qualifications

• Registered notary in the state of Georgia

• Experience processing vehicle registrations or titles in Georgia

Job Type: Full-time

Benefits:

• Dental insurance

• Health insurance

• Paid time off

• Retirement plan

• Vision insurance

Schedule:

• 8 hour shift

• Monday to Friday – 8AM-4:30PM

Experience:

• Microsoft Excel: 3 years (Required)

• Data entry: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person