AV Integration/Maintenance Technician Lvl 1 - Intrepid Solutions and Services, LLC

Intrepid Solutions is seeking an entry level or early career Audio Visual (AV) Integration/Maintenance Technician to join our Operations & Maintenance (O&M) Team comprised of AV Subject Matter Expertise, AMX/Crestron/Extron programmers, engineers, integration, and maintenance technicians.  This individual will provide audio visual (AV) communications and media support for AV-related system components and programs.  This AV Integration/Maintenance Technician will support our intelligence community customer.  

• Conduct hardware maintenance and minor installations on equipment.
• Undertake minor system tasks (e.g., loading software and rebooting systems) in support of hardware maintenance and operations functions.
• Install and incorporate new releases, updates, or other changes to COTS hardware and software (diagnostics failures or potential failure predictions).
• Operate and apply automated hardware management and diagnostics systems, including remote management and diagnostics) and interpret findings to maintain, repair, or upgrade hardware.
• Coordinate maintenance of AV equipment.
• Plan, execute, and provide recommendations for preventative maintenance.
• Provide recommendations on spares, spares program, planning, and tracking operational spares and bench stock.
• Provide technical assistance to responding field service personnel.

OPERATING HOURS AND EXPECTATIONS: This is a full-time (non-exempt) position with standard operating hours, Monday-Friday. It is a hybrid role with 50% onsite at our Ashburn, VA office and/or customer sites within the NCR.

TRAVEL: Limited travel to various customer facilities located within the region to help support the O&M Team.

CLEARANCE:  The selected candidate must be eligible to obtain and maintain a US government security clearance.

EDUCATION:

• High School Diploma or GED AND 3 years of relevant experience

CERTIFICATION(S): N/A

REQUIRED SKILLS AND EXPERIENCES:

• One year of performing AV system and video teleconference system troubleshooting and repair.
• Manage performance optimization and maintain high levels of availability.
• Knowledge of photo, video, and graphic design software.

DESIRED SKILLS AND EXPERIENCES:

• Ability to determine locations of subject, material, work procedures, sequence, of operations, and machine setups.
• Ability to positions cameras in any of several different camera mounts. 
• Familiarity with Biamp, Extron Routers and switchers, AMX/Crestron touch panels and controllers, and CISCO WEBEX (a plus).
• Experience maintenance/repair in Broadcast, Telecommunications, Audio Video, or Video Teleconferencing systems, Broadcast processes and equipment management.
• Capable of AV editing, troubleshooting all broadcast and AV VTC equipment, installing studio upgrades, maintaining studios under routine TV Ops including setting up lights, cameras and cabling, install and manage setup and storage of broadcast lighting, audio systems, cameras, editing and production, specialized imaging, computer-based hardware, teleconferencing, teleprompter, backdrops & props, backup files and software, update drawings, develop standard test procedures and equipment to conduct functional and operational tests. 

WHAT WE OFFER:

At CIS Secure and its associated companies, Intrepid Solutions and Services and Darkblade Systems, we believe in promoting fair and transparent pay practices. We are committed to disclosing the compensation range for transparency and to set clear expectations for all applicants for this posting. This range represents the anticipated low and high end of the base salary for the advertised job, promotion, or transfer opportunity. Please note that the pay range provided is a good faith estimate for the position at the time of posting. The actual salary offered may vary based on various factors including but not limited to relevant experience, knowledge, skills and abilities, education, geographic location, as well as internal equity, and alignment to market data.

Job Type: Full-time (onsite)

Pay Range: $45,000.00 - $75,000.00 per year

Benefits:

• 401(k) with company matching
• Dental insurance
• Medical insurance
• Health Savings Account option
• Flexible Spending
• Vision insurance
• Life and Disability Insurance
• Ancillary offerings (Hospital Indemnity, Accident, Critical Illness, Pet Insurance)
• Paid Time Off
• Holiday pay

Intrepid Solutions, a CIS Secure company, is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.