AV Lead Technician (Tech 3) - Amplify People

Location: Los Angeles, CA (open to relocation) 

Job Type: Full Time

Company Overview

We are partnering with an integrator specializing in sophisticated control systems, home automation, and AV installations. They are a tight-knit team of five, driven by a commitment to delivering exceptional service and high-quality installations. As they continue to grow, they’re looking for a dedicated Lead Technician (Tech 3) who is passionate about the industry, thrives on tackling challenges, and is eager to mentor others while staying hands-on with installations.

Why Join? 

This is more than just a job; it’s an opportunity to be part of a growing company where your skills and ideas are valued. This integrator believes in investing in our team, offering not just a competitive salary but also the chance to advance your career and grow with them. If you’re someone who’s passionate about the industry, driven by quality, and looking to make an impact, we’d love to hear from you.

Job Overview

The Lead Technician (Tech 3) will be a key player in our operations, responsible for executing complex AV and control system installations, leading on-site teams, and ensuring that all projects meet our high standards of quality. This role is ideal for someone who is not only technically proficient but also has a keen eye for detail, strong leadership skills, and a desire to grow with a company that values innovation and excellence.

Responsibilities

• Field Operations: Execute and oversee the installation, configuration, and troubleshooting of advanced AV and control systems (Crestron, Control4, Lutron, etc.)
• Programming: Utilize and develop programming skills to configure and customize control systems for optimal performance, ensuring seamless integration across all components
• Leadership & Mentorship: Lead and mentor junior technicians (Tech 2), ensuring they develop the skills needed to progress in their careers
• Quality Control: Perform quality checks on all installations, ensuring they meet company standards and client expectations
• Client Interaction: Serve as the main point of contact on job sites, explaining systems and providing training to clients as needed
• Project Coordination: Work closely with the service coordinator to manage daily tasks, ensure projects are on schedule, and communicate any issues or changes
• Continuous Improvement: Provide feedback on processes and suggest improvements, contributing to the ongoing development of our operational procedures

Qualifications

• Minimum of 5 years of experience in AV installation and control systems, with a strong preference for residential experience
• Proficiency with major control systems (Crestron, Control4, Lutron) and a willingness to learn and certify in others as required
• Programming knowledge and experience in configuring control systems, with a desire to expand these further 
• Strong leadership skills with the ability to manage and mentor a team
• Excellent communication skills, both with clients and team members
• Passion for the industry with a commitment to continuous learning and growth, including obtaining and maintaining relevant certifications
• Ability to troubleshoot complex systems and think critically under pressure
• A valid driver’s license and the ability to drive company vehicles to job sites 
• Willingness to relocate, if necessary, with a strong preference for candidates already in the LA area 

Benefits

• Comprehensive health, dental, and vision insurance
• Paid time off and company holidays 
• Retirement plan with company contributions
• Company vehicle and necessary tools provided
• Company-paid certifications and continuous learning opportunities, with an emphasis on industry knowledge and skill enhancement
• Potential for career growth within a rapidly expanding company

Physical Demands

• Physical requirements include standing, sitting, walking, bending, climbing, reaching, and lifting up to 80 lbs.

Compensation

$100,000-$105,000 with Overtime

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