AV Support - Applab Systems Inc
Brewer, ME
About the Job
Role Name: AV Specialist
Location: Brewer, ME (Onsite)
Mode : Contract
Job Description:
Assists with the support of IP Phones, Voicemail and other telephony equipment on the network (C isco UC phones, Analog devices, video
endpoints).
Effectively responds to end user requests (in person, by telephone, via email or remote control) for routine provisioning changes in Cisco Call
Manager environment (new/replacement IP phones, name changes, line additions, call forwards, voicemail, etc.).
Maintains network and IP phone equipment inventory and asset configuration documentation.
Processes RMAs for failed network and IP phone equipment.
Provides end user training on use of IP phone services as needed (phone features, voicemail, chat).
Monitors and troubleshoots connectivity to printers and computers.
Escorts external IT vendors performing physical work in the environment.
Assists Network Administrators with planned maintenance of C isco Network and C all Manager environment.
Participates in On C all Rotation 24/7.
Work Experience:-
A minimum of 2 years' relevant experience required. Experience supporting networks in a 24/7 environment preferred. C isco VoIP support
experience preferred.
Thanks & Regards
4365 Route 1 South, Suite 105
Princeton, NJ 08540
Bhavesh Sharma
609-766-0092
bhavesh@applabsystems.com
Location: Brewer, ME (Onsite)
Mode : Contract
Job Description:
Assists with the support of IP Phones, Voicemail and other telephony equipment on the network (C isco UC phones, Analog devices, video
endpoints).
Effectively responds to end user requests (in person, by telephone, via email or remote control) for routine provisioning changes in Cisco Call
Manager environment (new/replacement IP phones, name changes, line additions, call forwards, voicemail, etc.).
Maintains network and IP phone equipment inventory and asset configuration documentation.
Processes RMAs for failed network and IP phone equipment.
Provides end user training on use of IP phone services as needed (phone features, voicemail, chat).
Monitors and troubleshoots connectivity to printers and computers.
Escorts external IT vendors performing physical work in the environment.
Assists Network Administrators with planned maintenance of C isco Network and C all Manager environment.
Participates in On C all Rotation 24/7.
Work Experience:-
A minimum of 2 years' relevant experience required. Experience supporting networks in a 24/7 environment preferred. C isco VoIP support
experience preferred.
Thanks & Regards
4365 Route 1 South, Suite 105
Princeton, NJ 08540
Bhavesh Sharma
609-766-0092
bhavesh@applabsystems.com
Source : Applab Systems Inc
