AV Support Engineer/Specialist - Encantado Technical Solutions

The candidate shall work with a client-delegated representative, to design, install, maintain, and support enterprise video collaboration and conference rooms, which provide secure and reliable video and audio conferencing with screen-sharing capabilities in both classified and unclassified environments. Candidate shall provide Video production and editing support in both classified and unclassified environments and provide onsite Auditorium live event support. In addition, the Subcontractor will provide digital media streaming, editing and conversion of AV media files to be included in media online environments for archival and retrieval for later viewing.

• End user support and setup of Videoconferences and Videoconference equipment
• Unclassified and Classified Videoconference event scheduling and coordination support.
• Secure Videoconference bridge and meeting setup support within the DOE/NNSA Enterprise Secure Network and DoD Secure Network Environments.
• Videoconference and Skype & Microsoft Teams system training support
• Videoconference and presentation systems planning, design and installation for all Classified and Unclassified environments and product lines.
• Videoconference and AV Systems installation, support and maintenance

• Highschool Diploma and 2 years experience
• Must be a US Citizenship
• Ability to obtain and maintain a U.S. Department of Energy Q security clearance

Required Skills:

• Customer service
• Ability to troubleshoot
• Communcation skills
• Effective time management

Desired Skills:

• Familiarity with VTC, AV tools and hardware
• Knowledge on how to setup AV tools and hardware

WHY WORK AT ENCANTADO TECHNICAL SOLUTIONS?

Encantado is powered by our people. We believe that together, through teamwork, communication, and dedicated service, we can accomplish more than we could individually. If a culture of collaboration and growth is important to you, you’ll feel at home at Encantado. We offer clear opportunities for advancement and comprehensive benefit packages to help our employees and their families stay healthy and feel secure.

ABOUT US:

Encantado Technical Solutions (ETS) is an unpopulated joint venture between Edgewater Federal Solutions, Inc. and ECS Federal, LLC. ETS is bolstered by second-tier subcontractors KeyLogic and Amentum. As ETS is unpopulated, employees will work for one of the four companies listed above.

It has been and continues to be the policy of Encantado Technical Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law.