Avaya Engineer - Global Data Consultants
Hershey, PA 17033
About the Job
GDC IT Solutions is currently seeking a Avaya Engineer in the Hershey, PA area.
Responsibilities:
- Manage and maintain voice network and systems
- Recommend solutions, improvements, strategy, and architecture for voice network and systems
- Supports voice engineering initiatives for all project-related and ongoing operations support for voice communications services
- Promptly responds to all critical/high and/ or incidents or service requests and resolves within service level targets and/or scheduled time frames
- Maintain enterprise awareness of system maintenance and outages, as well as world events that could impact IT operations
Minimum Qualifications:
- Experience with Nortel CS1000 code and programing
- Experience with TNB’s in Nortel
- Experience with DSC in Nortel
- Experience with session manager routing
- Avaya Communications (ARS) and (AAR) enterprise experience
- Proficient with programming changes that include BARS, NARS, RLI modification, call routing, and CDP changes
What We Do:
What We Do:
Working for GDC means you will be at the forefront of the technological world. We are a full-service staffing and Information Technology service company striving to make a difference in our communities by finding, developing, and deploying solutions.
Why Work for GDC?
- Cutting Edge Technology and Innovation
- Career Growth Opportunities
- Employee-Centric Environment
- Comprehensive Benefits Package
- Holiday and Vacation
Equal Opportunity Workplace:
GDC is an equal opportunity employer and welcomes applicants from all diverse backgrounds to apply. Our goal as an organization is to empower our teams to achieve their personal best and foster their professional growth regardless of race, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, physical ability or disability, or veteran status.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification forms upon hire.
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