Back of House Assistant Director - Chick-fil-A
Portland, TX 78374
About the Job
At Chick-fil-A, Assistant Directors are responsible for working directly with their immediate Director(s) and Owner/Operator to help achieve all restaurant goals. They are responsible for understanding and reviewing business metrics in order to create goals and actions items that will help grow the business. An Assistant Director is also responsible for leading and coaching the back of house and front of house team leaders to ensure the success of daily restaurant operations.
Responsibilities include:
VISION
- Embracing Chick-fil-A Portland's vision, mission and values
- Utilizing the vision, mission, and values as a filter for decision-making
- Being an ambassador of the brand
PEOPLE
- Getting to know all team members
- Knowing the team member roster
- Strategizing along with other leaders the team member set up/game plan
- Helping identify and train upcoming leaders
- Recognizing team members on their performance
- Understanding and enforcing Child Labor Laws
- Understanding and enforcing Chick-fil-A Portland's policy handbook
- Understanding and enforcing our Health Policy
- Documenting and enforcing disciplinary notices to ensure team member and leadership accountability and performance
QUALITY AND CUSTOMER EXPERIENCE
- Leading with the Winning Hearts Every Day strategy
- Implementing systems to ensure a food safe environment
- Implementing systems to ensure quality standards are met
- Responsible for ensuring Daily Safe, and eRQA are completed and corrective actions are in progress
- Building a healthy relationship with health department and any third party auditors
- Recovering guest as needed
SALES AND BRAND GROWTH
- Understanding sales and brand growth annual goals
- Driving daily sales goal and strategizing ways to continue to achieve sales growth
- Driving sales through check average and transactions
FINANCIAL RETURN
- Directly responsible for tracking and minimizing waste
- Responsible for reaching Food Cost goals
- Responsible for reaching Labor/Productivity goals
- Responsible for ensuring daily count of inventory is completed
- Responsible for counting end of month inventory
- Responsible for helping reach profit goals
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
- Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
- Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
- It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant.
- Paid Time Off - (full time only). At the completion of your first year with Chick-fil-A you will be eligible for PTO averaging your hours throughout the year up to 40 hours.
- Basic Life Insurance- (full time only): You will be eligible for basic life insurance if you are a full time employee.
- 401 K- (full time only): You will be eligible to contribute towards a 401k account after one year of service. Match contributions are available upon eligibility.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
