Background Contract Specialist-Hanover - TEKsystems, Inc

About TEKsystems and TEKsystems Global Services

We’re TEKsystems. We accelerate business transformation for our customers. We bring real-world expertise to solve complex technology, business and talent challenges—across the globe. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change. We’re building tomorrow by delivering business outcomes and driving positive impacts in our global communities. TEKsystems is an Allegis Group company.

General Description:

The Background Contract Specialist is based in the Corporate Operational Risk and Compliance Department in Hanover, MD.  This position provides support to customers in all areas of the contractual language of background investigations, including but not limited to, evaluating contract language to determine our client’s background check requirements, package set-ups, managing background vendor relationships and maintaining strict adherence to Allegis Group’s Policy and Procedures.

Position is on-site, Mon-Fri.

Essential Job Duties and Responsibilities:

• Review client service agreements to determine background check requirements
• Manage  relationships with client required background vendors
• Create compliant background check packages/services with vendor(s)
• Work directly with field offices, corporate personnel, and clients to obtain service agreements or utilize internal documents to establish and create custom client background check packages.
• Educate and promote the capability of the background screening provider’s system functionality.
• Act as a liaison between our field offices and corporate personnel and background screening provider.

Required Education and/or Experience:

• BA/BS degree in Business Administration or related field
• Knowledge of HR, Business, or Criminal Justice OR equivalent experience in business or background investigations

Requisite Abilities and/or Skills:

• Must have excellent customer service
• Must be able to analyze and diagnose complex situations/issues
• Must have excellent written and oral communication skills
• Must be able to handle high volume requests and deadlines
• Must be able to operate, at all times, with a functional awareness of all aspects of the policy and legal implications
• Knowledge of MS Office
• Effective Communicator
• Strong written and verbal communication skills
• Strong problem solving and priority setting skills