Backoffice Automation Lead-(Testing), DC Area - EM Key Solutions Inc

Backoffice Automation Lead

Hybrid Position: This is a hybrid work model providing on-site support in the Washington, DC, metropolitan area, with remote work allowed as scheduled. The Government Point of Contact will notify the contractor when onsite support is required.

EM Key Solutions is seeking a Backoffice Automation Lead to support the Defense Health Agency (DHA) Program Support Branch, Solution Delivery Division. The Backoffice Automation Lead will be responsible for managing and leading the daily testing activities under the contract.

The Backoffice Automation Lead shall be available between 0800 hours to 1600 hours Washington DC local time, Monday through Friday, except for Federal holidays or when the Government facility is closed.

Duties/Responsibilities:

• Responsible for managing and leading the day-to-day testing activities required to support the successful completion of test events
• Develop and coordinate a test strategy and plan with the Government Test Manager that will address and identify work breakdown structure, test architecture, schedule, deliverables, required resources, risk assessment, and quality control
• Serve as Liaison between the Test Team, T&E Management, the Government Test Manager, the Product Manager, and Functional Area Management Teams
• Maintain situational awareness of issues or situations that may impact the ability of the team to complete assignments on time and ensure that T&E Management and Government Test Managers are kept appropriately informed
• Understanding the architecture and configuration of test environments and test scenario conditions/parameters by providing overall frameworks for all of the tests to be performed for a test engagement, including identifying types of tests needed and objectives to be addressed
• Analyzing documents (e.g., design, requirements, architecture, diagrams, flowcharts) to obtain an understanding of the requirements of the test engagement
• Training and assisting other test analysts in the development and execution of test cases, test scripts, test scenarios, and user stories
• Document and track test events in the test management tool for planning, execution, and reporting phases of each test event
• Facilitate daily and weekly internal and external status meetings, trainings, and test strategy meetings to ensure the testing team is well informed of ongoing testing activities, knowledgeable in all MHS applications, and identify risks early in the project lifecycle
• Forecast for future test events to include scope, complexity, requirements analysis breakdown, projected hours, risks, issues, and assumptions
• Provide support regarding application and environment risks, system architecture, software delivery processes, and scheduling impacts

Required Qualifications:

• Bachelor's degree in business analytics, Computer Science, Information Systems, or a related field
• Minimum of five (5) years of professional experience in business intelligence, data analysis, or a related role
• Proficiency in Tableau software, Power BI or equivalent, including dashboard design, report creation, calculated fields, and data blending
• Demonstrated experience in interpreting business needs and translating them into effective visualizations
• Two (2+) years of proven experience with Robotic Process Automation using software such as UiPath
• Excellent problem-solving skills and attention to detail
• Effective communication skills, both written and verbal
• Ability to work independently and collaboratively in a remote team environment.

Clearance:

A Public Trust or higher federal security clearance is desired. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

About EM Key Solutions:

Founded in 2015, EM Key Solutions, Inc. (EMKS) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) offering a broad range of services to support Federal Government enterprises in meeting their mission requirements and business demands. ​Relationships are key to EMKS! We adopt a customer-centric approach and proven management processes for every project we undertake. Through sound leadership and management principles, EMKS focuses on offering its clients the solutions they need to be successful at the most competitive rates throughout the project management lifecycle.

If you are curious to learn more about EM Key Solutions, please visit our website at https://www.emks.com/

EMKS is an Equal Opportunity/Affirmative Action Employer committed to hiring and retaining qualified and talented individuals. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Reasonable Accommodation Requests

EM Key Solutions is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or accommodation while seeking employment, please e-mail human.resources@EMKEYSOLUTIONS.COM or call Human Resources at (727)-292-1521. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

E-Verify

As a Federal Contractor, we are required to use E-Verify to validate employees' ability to work legally in the United States.

EEO is the Law

The law requires EM Key Solutions to post a notice describing the Federal laws prohibiting job discrimination.

Pay Transparency Non-Discrimination

EM Key Solutions will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

For information regarding your legal rights and protections, please click on the following link: https://www.emkeysolutions.com/labor-notices