Badge Checker - Phoenix

• 1-2 years’ experience in an office setting.   
• Proficiency with Microsoft Office suite and general computer operation is required.
• Working knowledge of answering phones and greeting visitors.
• Additional Preferred Qualifications:  Experience with security regulations required for working in secure buildings

• Must have an active Secret Security Clearance.
• Must be able to successfully complete a background check and receive favorable pre-employment drug screen results.

• Must be authorized for coverage under agency insurance if operating agency vehicle, have good driving record, valid Alabama driver’s license, and/or required level of personal auto insurance.
• Ability to communicate with tact and maintain confidentiality.
• Adequate ability to communicate in spoken conversation – adequate volume speech.
• Adequate ability in writing/reading.
• Ability to effectively build and maintain positive working relationships with management, customers, and peers.
• Superior listening, verbal, and written communication skills.

• Greets visitors at front door or from reception desk at assigned building.

• Ensures that people entering the building have adequate credentials.
• For visitors without credentials, ensures that individuals show identification (photo ID), and sign the visitors’ log.
• Contact the staff person in the building by phone who will be escorting the visitor into the building.
• Ensure that visitors exiting the building sign out on the log and return their visitor’s pass.
• Answers phone at reception desk, and routes calls to appropriate individual.
• Reads and responds to e-mails from supervisors and customers.
• Efficient with the Onguard system.

• Adequate hearing required for conversation, telephone use, and emergency information systems.
• Ability to be independently mobile on all surfaces and situations.
• Ability to move safely around work area.
• Ability to retrieve items from high and low areas.
• Ability to perceive size, discrimination, temperature, shapes, and/or textures.
• Physical stamina to work at least 8 hours per day.

• Must be able to change routine in a positive manner.
• Must be able to follow through on assignments independently.
• Must have good organizational skills.
• Must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion.
• Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time.
• Must possess effective oral and written communication and interpersonal skills.
• Must be able to maintain confidentiality.
• Must have stable work behaviors on a daily basis.
• Must have adequate individual coping skills.
• Must be able to maintain good work attendance.
• Must be able to resolve problems, handle conflict and make effective decision even in emergency situations.
• Must be able to exercise good judgment in an effort to maintain a safe work environment.

• Other duties as assigned.

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