Bank Loan Servicing Electronic Documentation Specialist / #1073 at Partners Bank

Department: Loan Servicing

Reports to: Loan Operations Officer

Supervises: None

Status: Full-Time / Non-exempt / On-Site only

Level: Level 5

Must already be authorized to work in the United States. Relocation is not provided.

Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.

Summary for the (Electronic) Loan Servicing Documentation Specialist:

• Responsible for the imaging of all loan documentation for Consumer, Residential and Commercial loans.
• Responsible for the handling of all paid loans and discharges.
• Responsibilities will also include acting as a back-up investor reporting, monthly government reporting, and escrow disbursements.

Job Requirements for the (Electronic) Loan Servicing Documentation Specialist:

• Two or more years’ experience in a financial/loan servicing environment.
• Familiarity of Consumer, Residential, and Commercial loans.
• Multi-task orientated and flexible.
• Possess strong computer and communication skills.
• Excellent customer service oriented for both internal & external customers.

Specific Job Functions for the (Electronic) Loan Servicing Documentation Specialist:

• Image all documentation related to consumer, residential and commercial loans to the FDM system and ensure that all documentation is legible and the file is accurate and complete.
• Image all denied and withdrawn loans to the FDM database system and ensure that all documents are legible, and the file is accurate and complete.
• Handle all paid loans including release of collateral and discharge of mortgage.
• Manage UCC renewals and terminations.
• Assist when needed with investor remittance and monthly reporting.
• Assist when needed with the monthly government reporting for FHA, VA, and Rural Development & MSHA.
• Assist when needed with insurance cancellations and escrow disbursements.
• Assist with the annual escrow analysis.
• Answer phone calls and assist internal/external customers.

This Job Description for the Loan Servicing (Electronic) Documentation Specialist describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.

Our generous benefits are listed on our website: Partners.Bank/about/careers/