Bank Operations Specialist Level 3 - Union Bank and Trust

Union Bank & Trust Company – Job Description

Bank Operations Specialist                                                        

Level:                                      III

Contract Employee:                Yes

Reports to:                              VP of Operations 

Classification:                          Non-Exempt

Hours:                                     Mon-Fri 8:00 am – 4:30 pm (or other as mutually-agreed upon)

Objectives of this Role:

• Perform daily bank operations tasks according to the Daily Operations Checklist as defined below under responsibilities 

• Provide both internal and external client service at the highest standards

• Work in collaboration with the VP of Operations and CFO/COO on the movement of funds as needed to cover liquidity needs of Fedline and UBB correspondent accounts.  

• Train and provide support to other operational staff

• Crosstrain in other related departments as needed

Responsibilities – Daily, Monthly, Quarterly, or Annually

• Process wires, ACH transactions, returned checks, internal transfers, reconciliations, sweep accounts, dormant account exceptions, negotiable instrument reconciliations, etc. 

• Fed Funds/Cash settlement, including cash letter adjustments

• Create core processor tickets for resolution of operational processing incidents

• Maintain and process transactions at correspondent bank, including reconciliation and research of discrepancies 

• Monthly FHLB statement reconciliation

• Process bond portfolio entries

• Process exception items, including chargebacks, overdrafts, non-posts, returns, stop payments, etc. 

• Monitor and remittance of IOLTA accounts

• Review, understand, and distribute daily reports and notices

• Perform OFAC checks when required

Education, Skills and Qualifications

• Minimum of a high school degree. Associate or bachelor’s degree preferred, but not required. The equivalent of education & experience in banking and other financial services may be acceptable. 

• Knowledge of general banking principles, bank operations, compliance, general ledger accounts, and online banking

• FiServ Premier core processing experience preferred

• Teller experience desired, specifically Integrated Teller

• Knowledge of UMACHA and NACHA rules and regulations

• Knowledge of required regulations involving bank operations, including Reg E, Reg CC, BSA/AML, Reg D, etc. 

• Ability to research, problem solve, resolve, and reconcile out-of-balance accounts

• Aptitude for learning and the ability to maintain continued education requirements.

• Accredited ACH Specialist designation preferred, but not required. The ability and willingness to become certified in the future is desired. 

• Ability to work in collaboration with all operational staff as well as other departments

• Strict adherence to compliance and all internal procedures for transactions

• Helpful, courteous attitude

• High attention to detail required