Banking Customer Support Specialist - Spherion

Spherion Staffing has several openings for Customer Service Support with a local client in Jamestown, ND. In the Customer Service Support role you will provide top-notch customer service by phone, email, and/or chat; handle customer support for credit card processing, account setup and maintenance.
Qualified applicants must have excellent written and verbal communication skills, be proficient in MS Office Suite and preferably have prior experience with payment processing, POS or financial systems

Monday to Friday, between the hours of 7:45AM-6:15PM (open or close shifts)
Rotating Saturdays: 8:45AM-12:30PM (Get a half-day off during the week when you work Saturday, average 2-3 Saturdays/month, earn +$5/hour for Saturday shift differential)

Pay $17.50/hour

Responsibilities:
-Open new accounts and educate customers on our range of products and services
-Seamlessly utilize customer interactions to introduce services that can enhance their experience
-Manage and balance a cash drawer
-Address basic customer inquiries, both in-person and over the phone, while adhering to regulations and privacy policies
-Demonstrate ???Brilliant at the Basics??? customer service skills and foster meaningful relationships

Working hours: Various Shifts Available

Skills:
See below

Education:
High School

Experience:
1-4 years

Qualifications:
-High school diploma or equivalent; one year college or technical school; one year work experience
-Must have previous customer service, cash handling, and/or sales experience
-Previous banking experience is a plus
-Proficiency with MS Windows, Microsoft Office Suite, Internet, Email


To be considered, please apply online at www.spherion.com/apply
If you have any questions please contact Tianna McKeever at 701-412-2908

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).