Bankruptcy Specialist - PenFed Credit Union

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members “do better.” Joining PenFed is more than being an employee; it’s about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Bankruptcy Specialist at our Alexandria, Virginia service center.  The primary purpose of this job is to prepare and process all incoming bankruptcy notices, coordinating action with debtors, trustees and attorneys on secured and non-secured loans in order to determine appropriate action to include negotiate reaffirmation of debt or retaking or surrender of collateral.                   

Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. 

• Monitor bankrupt member accounts, coordinating with attorneys and trustees on the status of cases as necessary.
• Keep manager and attorneys in the Office of General Counsel informed of any adversarial situations as they develop so that PenFed can obtain legal representation to protect its interests.
• Research, recommend and prepare accounts for charge-off.
• Communicate with outside counsel to secure reaffirmation agreements, repossession of collateral and other appropriate action.
• Complete transaction vouchers to ensure proper posting of payment received from bankruptcy trustee.
• Prepare all necessary forms and paperwork for the filing of reaffirmations, proofs of claim, and other bankruptcy court documentation as well as provide outside counsel with forms, paperwork, and other assistance for filing motions, adversary proceedings and other pleadings and court actions.
• Respond to incoming telephone calls and correspondence, regarding bankruptcy problems, from bankrupt members, attorneys, trustees and other departments within the credit union.
• Enter bankrupt accounts into the system for complete follow up including setting up accounts on the online collection system queue.
• Terminate lines of credit on bankrupt members' TCS, credit cards and other products offered by PenFed.
• Prepare monthly bankruptcy reports and compiles other bankruptcy statistics as requested.
• Maintain files and paperwork for bankruptcy accounts, ensuring the accuracy of bankruptcy records.
• Code accounts as bankrupt.
• Order appropriate documents from PenFed Member Records and the bankruptcy courts in order to take action as appropriate.   
• Assist with special projects as necessary.      

Equivalent combination of education and experience is considered.

• Associates Degree in related field or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions.                                                  
• Minimum of three (3) years of experience required, preferably in a bankruptcy department or as a legal assistant.
• Strong oral and written communication skills required.
• Experience with PCs and automated systems required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on-call may be required.

Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day.
 
We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more.
 
Equal Employment Opportunity
PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.
 
PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.