Banquet Captain - Sodexo Live
Covington, KY 41011
About the Job
The Banquet Captain plays a supervisory role by directing Banquet Servers in ensuring a pleasant experience for Sodexo Live! guests who attend catered breakfasts, coffee breaks, luncheons, dinners, receptions and other organized group affairs involving food and beverage service.
This position will typically work within a Convention Center or other events venue environment, and will occasionally work at off-site locations. They may oversee the service team for as few as ten or as many as hundreds of guests. Style of service may range from casual to formal, involving passed cocktails and hors d’oeuvres, buffets or highly-coordinated multi-course meals in which each guest is served at the same time.
The Banquet Captain will actively participate in the preparation, set-up, service, break-down and cleanup of catered functions. Their highest priorities will be to support overall profitability and guest satisfaction by ensuring that the Banquets team provides exceptional customer service while maintaining Sodexo Live!’s standards for safety, cleanliness, sanitation.
Essential Responsibilities:
- Contribute to the efficient operation of the business unit by assisting the Banquet Manager/General Manager
- Contribute to goal of 100% customer satisfaction through personal commitment to teamwork and service
- Provide consistent floor supervision of Banquet events and provide direction to Banquet servers
- Monitor and ensure that tasks are completed by Banquet staff in an effective and efficient manner
- Maintain cordial and effective communication with Catering staff before, during, and after every function to ensure client expectations are consistently exceeded
- Train Banquet servers on assigned responsibilities for set-up and service of functions based on instructions set forth in the BEO
- Reinforce sanitary practices for food handling, general cleanliness and maintenance of kitchen and/or dining areas
Hours may be extended or irregular to include nights, weekends and holidays.
Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.
Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
We're experience makers and food fanatics. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return, we'll give you all you need to thrive. Because at Sodexo Live! we're so much more. Be a part of something greater.